Review Terms & Conditions

All listings published and content submitted to (collectively known as the “website”) are subject to the following listing and review policies and disclaimers.

  • Listings

    It is important to us that we are able to maintain a comprehensive and accurate listing database in order to meet the needs of our users.

    We do this by ensuring that the information published in our directory listings have been independantly collected and compiled by our data producers and community of users from publicly available sources. We try to ensure, using commercially reasonable efforts, that all information published in the website are factually correct.

  • Reviews

    To ease the provision of objective and accurate reviews by our community of users, we generally allow our users to freely share about their experiences as long as it meets our review terms & conditions and guidelines below.

    If you are a business who has been reviewed and are of the view that any of the reviews submitted by our users are in any way inaccurate, unfair, objectionable or do not meet our review terms & conditions, you may respond as the business owner by using the management response function to respond publicly to the review or if this option is not available for any reason, please let us know and we will assist you to response to the user to verify his/her review. Please note that we will generally not entertain requests to remove negative reviews unless otherwise warranted by the circumstances.

    All review content submitted to the website is subject to the following review guidelines:

    • Any review deemed to be off-topic may be removed.

    • Any reviews that contain accusations of illegal activity, malpractice, and false advertising will be removed from the website.

    • No multiple identical postings

    • No posting of content relating to illegal activity, including but not limited to drug activity, pornography, underage drinking or smoking

    • No posting of content, images or otherwise, that do not belong to you or that you do not have written authorization to use

    • No abuse of business owners and staff will be allowed. Reviews are strictly prohibited from identifying business owners or staff by name, and are not allowed to harass, abuse, make false statements, defame, impersonate someone else or conduct anything illegal or otherwise objectionable content. In the event of any doubts on whether there are any violations on this front, we reserves the right to make the final decision on this

    • You must submit original reviews that represent your own experiences. All reviews found to be based on second-hand information or hearsay (unverified information, rumours, reported opinions of others) will be removed.

    • No use of any obscene or inappropriate language

    • No seditious comments

    • No attacks on race or religion

    • No spamming and harassment of members

    • No disparaging remarks about other members’ comments

    • No advertising in any form or kind is allowed, especially from business owners and employees.

    • No advertising in any form or kind is allowed, especially from business owners and employees.

    • Do be accurate in your description of your experience when writing your review. We do value reviews that are objective, provide details and give every reader in our community a good understanding of your experience with the business reviewed.

    • Please follow all standard etiquette when writing your review. Do not write your review in CAPS. Excessive use of typographic symbols and slangs are also strongly discouraged.

    • We reserve the final right to remove any reviews or management response immediately.

    The reviews posted on the website are individual and highly subjective opinions. The opinions expressed in these reviews are those of our members, and not that of Offsprings Group Pte Ltd (RenoNation). We do not endorse any of the opinions expressed by reviewers or in management responses.

    Please note that our members also have the ability to flag suspected violations. All reviews and any other contributions that are in violation (or suspected violation) of this review terms & conditions will be removed. We also reserve the right to ban any user accounts that are used to commit the violations

  • Photo Submission Guidelines in reviews

    Offsprings Group Pte Ltd (RenoNation) claims no ownership, affiliation with, or endorsement of any photos that are posted on our site. The truthfulness of all photos and captions is assumed by the user and their validity is not the responsibility of Offsprings Group Pte Ltd (RenoNation). Please note that by uploading photos, you are granting Offsprings Group Pte Ltd (RenoNation) the non-exclusive rights to use, copy, re-purpose and display those photos at our discretion.

    • Family-friendly. No photos, images or material that is vulgar, pornographic, obscene, profane, illegal, offensive, insulting, objectionable or other non-family-friendly content.

    • Original. No images from other sources or material published elsewhere. No images that infringe on any copyright, trademark or other legal property right.

    • Non-commercial. No logos, titles, branding, promotional material or any other content intended for commercial purposes.

    • Relevant. Please post photos, images or materials that is relevant to the business you are reviewing..