Weiken.com

Overview

Score Breakdown

9.9out of 10
9.9

Design
9.9

Quality
9.9

Value for Money
9.9

Customer Service

513 Customer Reviews

Excellent (506)

98.6%
Very Good (5)

1.0%
Average (0)

0%
Poor (0)

0%
Terrible (2)

0%

Reviews (513)

Reviewed on Mar 31 2023

Design10
Quality10
Value for Money10
Customer Service10

Good Service

This is the first time I have used Weiken. Evelyn is my designer. She accommodates my request and changes while keeping her design intent. Her services are good.

Project Coordinator(s): Evelyn Wang

Reviewed on Mar 28 2023

Design10
Quality10
Value for Money10
Customer Service10

A smooth journey!

We met 4 IDs before finally meeting Chloe. She was the only one that listened to our requirements and was able to stick to our budget. Our renovation was a smooth journey - she was quick to respond to our queries along the way and would keep us updated of the progress. With every renovation there is hiccups, but she is quick to advise us on the direction we could consider and is supportive of the decisions we make. All in all a great first renovation journey with Chloe!

Project Coordinator(s): Chloe Goh Read more

Reviewed on Mar 27 2023

Design10
Quality10
Value for Money10
Customer Service10

My 2nd time engaging Donald and I must say I am extremely satisfied!

My 2nd time engaging Donald and i must say I am extremely satisfied. He is patience, detailed and very organised, which makes the whole renovation process smooth with no issues at all. Handover was done earlier then the expected timeline given. Strongly recommend Donald to anyone who is looking to renovate their house and wanted the process to be smooth and with excellent results. Will definitely engage Donald in my next renovation 🙂

Project Coordinator(s): Donald Doo Read more

Reviewed on Mar 25 2023

Design10
Quality10
Value for Money10
Customer Service10

A fuss-free and timeless design, plus the process was smooth sailing

Very happy to have been recommended by my friend to engage Weiken for ID and home reno. My brother wanted a fuss-free and timeless design, plus the process was smooth sailing! Nicholas is very friendly and professional, it was a breeze communicating and getting ideas across. Overall, would recommend Weiken to anyone looking for a reliable ID company!

Project Coordinator(s): Nicholas Neo Read more

Reviewed on Mar 23 2023

Design10
Quality10
Value for Money10
Customer Service10

Very creative, helpful, and good workmanship

We are glad to have met with Chloe Goh, our ID from IMM for my new BTO renovation. She have been very creative & helpful to have designed our new home. Both me & my Husband would like to thank her & her renovation team who have done such an amazing job. The workmanship was good. She also has been following through & giving us advice. We appreciate what she has done though out the renovation journey and now it is completed & we started moving in Well done!

Project Coordinator(s): Chloe Goh Read more

Reviewed on Mar 21 2023

Design10
Quality10
Value for Money10
Customer Service10

Comfortable in communication and sincere

During our search for an ID we met up with multiple IDs, but finally decided on Jake Chew from Weiken as we felt really comfortable communicating with Jake. What made an impression was that he sincerely listened and proposed his designs based on our needs but never forcing his ideas on us. Jake is always prompt in replying our messages even after office hours, he was also the fastest among the other IDs to send us the budgetary quotation. Once the renovation started, Jake was very prompt in keeping us updated with photos, videos and texts. We had some issues with the renovation permit from HDB but Jake reassured us it won’t be a problem. During shopping day, he accompanied us to multiple locations around Spore just to find a particular kitchen mixer. While shopping for ceiling fans, a sales person suggested to purchase an pricey model for the kitchen but Jake quickly got us back to our senses by reminding us of its sole purpose and if it’s really necessary. In the end we settled for a basic unit which was more practical. Jake also went the extra mile by making the effort to travel to an ulu part of SG as we wanted to see the actual pieces of the quartz countertop. During the renovation process, there were some hiccups due to the existing structure but Jake was always ready to give us solutions and options to suit our needs. He coordinated all the delivery of the items and even liaised with the aircon installer even though we didn’t purchase the aircon from Jake’s supplier. On handover day, Jake was there helping to clean and do minor touch ups. He noticed that the washing of the tiles done by the workers was not sufficient and honestly told us even though we were not aware. He assured us that he will arrange for another round of chemical wash. Despite his busy schedule, he made the effort to help us with the selection of the house decor items. When we had some last minute requests to drill items into the wall, he quickly arranged for workers to come. Thank you Jake for being so accommodating to our multiple requests throughout this period. Overall, we highly recommend Jake Chew from Weiken as he is reliable, sincere, punctual, honest and looks after his clients interest. Thank you Jake for assisting us on this memorable journey and for giving us a beautiful home! 🏠😊

Project Coordinator(s): Jake Chew Read more

Reviewed on Mar 20 2023

Design10
Quality10
Value for Money10
Customer Service10

Very transparent

I am delighted to have my interior designer, Vivi Loh to be my representative. She is very responsive and responsible to follow up with my requirements. Firstly, her views of coloring and materials matching are coordinated with the theme as I purposed. Secondly, she is flexible to allow me to add variation orders and assessing the risk and possible impacts for me to decide. And finally, she very transparent to highlight any risk when there are inclusions from bumping delay, costs, and schedule. Overall, as a new ID joining the workforce, I am satisfy with the experiences with Vivi, as she is not only friendly but also delivery quality workdone within budget and schedule.

Project Coordinator(s): Vivi Loh Read more

Reviewed on Mar 15 2023

Design10
Quality10
Value for Money10
Customer Service10

We love his responsiveness!

We recently engaged Weiken to renovate our new BTO flat. We always wanted a modern industrial theme and we reccee afew interior design company but none of them was able to provide us quality service and worst of all most the IDs were all very impatient and ignore our requirements. We finally landed with Weiken, and Joash our selected ID is a patient man, and he listens to our request and provide us his advise based on his expertise. Best of all, we love his responsiveness. We were glad that the renovation went smoothly and best of all the price was reasonable. We were very impressed and the overall effects created were stunning for our new flat. The whole renovation process was seamless and excellent. BIG THUMBS UP to Joash. He is surely one person i will recommend to work with. Highly recommended!

Project Coordinator(s): Joash Ng Read more

Reviewed on Mar 15 2023

Design10
Quality10
Value for Money10
Customer Service10

They did a quality job and communicates well.

We had Nicholas and Zac from Weiken working on our home. They did a quality job and communicates well. They also understand our requirements and give suggestions for betterment. It is a pleasure working with them and thanks Nicholas and team.

Project Coordinator(s): Zachary Poh

Reviewed on Mar 15 2023

Design10
Quality10
Value for Money10
Customer Service10

We are truly happy with how our home turned out.

My wife and I would like to express our gratitude for ID Joash's excellent services. We are truly happy with how our home turned out. one of the great things was that Joash was able to grasp our styles instead of pushing his own. He was very thorough and only handed the unit back to us after personally inspecting and rectifying any issues, no matter how small. I would definitely recommend Joash to my friends or loved ones for their homes.

Project Coordinator(s): Joash Ng Read more

About Weiken.com

For more than 25 years WEIKEN has delighted many customers with our friendly attentive service: creative, innovative and aesthetic interior design solutions. We are a “one-stop service” for interior design with a team trained and experienced in matching client's requirements, preferences with the latest, best available solutions. Our Design Capabilities coupled with our ISO Certified Quality Processes enables us to provide you with a high level of assurance, peace of mind throughout your project from initial consultation, project delivery and project aftercare. With these, the following awards had been attained by Weiken.com:

- CaseTrust Accredited
- BCA and HDB Builders 2011
- RCMA 2018 - Bizsafe STAR till 2022
- Nippon Paint Designers of Choice
- Spirit of Enterprise 2013
- Singapore Quality Brand Award 2014