The Interior Lab

Overview

Score Breakdown

9.3out of 10
9.3

Design
9.3

Quality
9.2

Value for Money
9.2

Customer Service

125 Customer Reviews

Excellent (84)

67.2%
Very Good (38)

30.4%
Average (2)

1.6%
Poor (1)

0.8%
Terrible (0)

0%

Reviews (125)

Brian Ong

Verified user

Reviewed on Dec 8 2023

8.6

Design8.6
Quality8.7
Value for Money8.5
Customer Service8.7

Great experience and happy with the outcome!

As a first time home buyer, this was a new experience for me and I did not know what to expect during the process. Calvin made sure that the process was seamless by being communicative, open and flexible, and often went above and beyond to meet our requirements. He was also quick to remedy any issues that arose during the process, and gave constructive feedback as well as recommendations that matched our theme. I would definitely recommend TIL and Calvin for anyone looking to spruce up their new home!

Project Coordinator(s): Calvin Read more

Hui Jie

Verified user

Reviewed on Nov 19 2023

8.8

Design9
Quality9
Value for Money8
Customer Service9

A smooth renovation journey where the ID and company overdelivered!

(A very overdue post of 5 years) William always understood our renovation needs and was both innovative and practical in offering design solutions. He overdelivered the renovation and our friends who engaged his service said the same. Their boss, Freddy is also very communicative and helpful to our requests. Highly recommend TIL for their high quality-to-price workmanship!

Project Coordinator(s): Chen Weili Read more

Joseph Ng

Verified user

Reviewed on Oct 13 2023

Design10
Quality10
Value for Money10
Customer Service10

My whole house design and renovation was well directed, organized and supported by Interior Lab ID : DJ.

My whole house design and renovation was well directed, organized and supported by Interior Lab ID : DJ. He facilitated the whole discussion by first helping in the discovery of both my wife and my needs and wants of the house. And surprise us with the initial designs and eventually turning creativity into reality for both my wife and me. Afew key traits that DJ demonstrated that will make me always go back to him for my future renovations: 1. Highly committed and responsible : Whenever I'm there spot checking on the house renovation, he's always there. Even on days when I'm not there during the defect fixing, he will be there to ensure the defect fixing is well covered. 2. Strong fusion of creativity + functional thinking: I've entrusted DJ to design the lightings, placement of switches and the whole house carpentry of my study room, wardrobe platform bed and all, and he has made it a breeze for me to operate the whole house, that was very nicely designed to the fine details that delighted me. A superb sense of human factor design thinking delivery! 3. Takes Pride of his delivery : Post Renovation, all defects and adjustments raised were all taken care of, even if the defects aren't directly due to renovation, but DJ ensures that it's fixed and he took pride in the delivery of the house , as much as if the house is his, which I greatly appreciate. 4. Value for money : Interior Lab is not the cheapest in town, but definitely the most valuable for the money. For anyone that is looking for affordable and great design thinking with strong human factor thought process with highly responsible attitude ID, I would recommend DJ as the go to man.

Project Coordinator(s): DJ Read more

Joseph Ng

Verified user

Reviewed on Oct 13 2023

Design8.6
Quality7.9
Value for Money5.2
Customer Service2.4

My whole house design and renovation was well directed, organized and supported by Interior Lab ID : DJ.

Project Coordinator(s): DJ Read more

Emily Teh

Verified user

Reviewed on Sep 29 2023

Design9
Quality9
Value for Money5
Customer Service9

The Art of Living: Jo-Anne's Interior Transformation

I had the pleasure of working with Jo-Anne on my home’s full house renovation project, and I cannot speak highly enough of her exceptional talent and dedication. Her work has truly transformed our living space into a beautiful and functional masterpiece. Jo-Anne possesses an incredible eye for design and an unmatched ability to bring ideas to life. From the initial concept to the final execution, every detail was meticulously thought out and expertly crafted. Her creativity and innovation shine through in every room, Living, kitchen, bathrooms and she seamlessly blended our personal style with her design expertise to create a space that feels uniquely ours. Throughout the project, Jo Ann demonstrated remarkable professionalism and communication. She kept us informed at every stage, promptly addressing any questions or concerns we had. Her project management skills ensured that the renovation stayed on track, and tho there was a slight delay, and she even managed to complete it ahead of schedule, which was a delightful surprise. One of the things that impressed us most was Jo Anne’s ability to overcome challenges with grace and efficiency. She encountered unexpected obstacles during the renovation, but her problem-solving skills and determination ensured that everything proceeded smoothly. Her commitment to delivering a high-quality result was unwavering. The final outcome of our project exceeded our wildest expectations. My home has been transformed into a space that not only looks stunning but also functions perfectly for my family's needs. Every guest who visits is in awe of the design, and we couldn't be happier with the result. I wholeheartedly recommend Jo-Anne to anyone in search of an interior designer who combines creativity, professionalism, and an unwavering commitment to delivering excellence. Working with her was a pleasure, and we are grateful for the incredible transformation she brought to our home. Thank you, Jo-Anne for your outstanding work and for making our house feel like a true dream home.

Project Coordinator(s): Jo-Anne Read more

Emily Heng

Verified user

Reviewed on Sep 22 2023

9.3

Design10
Quality8
Value for Money9
Customer Service10

Transforming ideas and desires into reality with creative flair

We have a great experience with our Interior Designer, DJ Chiang, who took time to listen to our ideas and desires, and transformed them into reality with his creative flair. His professionalism, punctuality, and friendly demeanor made working with him a pleasure. He was also always available to address our concerns and kept us informed at every step of the way. The only feedback we have for further improvements are Overall, we are very happy with the results and designs, and will not hesitate to recommend DJ Chiang who can bring ideas to life with his creativity and expertise in interior designing.

Project Coordinator(s): DJ Chiang Read more

Jo Low

Verified user

Reviewed on Mar 5 2023

9.9

Design10
Quality10
Value for Money9.5
Customer Service10

Cool condo vibes for 3rm-hdb

This is our second round of renov with Yen from Interior Lab. Will there be 3rd time lucky? We definitely think so. Classy”, “dont look like hdb” , “cool vibes like cafe”, “toilets are totally transformed!” These comments are testaments to the wisdom of having Yen in our journey. We felt that It is indeed the right decision once again… Yen is unassuming and candid, which rendered really gd exchange of ideas. Her eyes for details and dedication to the projects, are the traits we really counted on, for space planning and design ideas. We are acutely aware all these had benefited us greatly, esp during this challenging time where her influence and strong relationship with the contractors played vital role in the timely completion.

Project Coordinator(s): Yen Ng Read more

Damian Harrington

Verified user

Reviewed on Jan 9 2023

Design10
Quality10
Value for Money10
Customer Service10

Timeless, Chic, Modern Transformation

My partner and I have met numerous ID firms but was unable to find a suitable ID until we met Yen. Yen and TIL came in highly recommended and we were very impressed with her energy and confidence on their delivery. I have heard some horror stories from other friends on their renovations and we have been really fortunate to engage Yen and TIL. TIL is not the cheapest on the street but they are transparent with their pricing and the experience was smooth and workmanship is top notch. During the entire process, we have also been pleasantly surprised that there were no unplanned drama with the renovation as this is after all, a 20+ year old development and our apartment was in an original condition with minimal maintenance done previously. We can only attribute the smooth process to the experience of Yen, who has been in this field for many years and her competent team. We have been really pleased with our overall experience and how Yen was able to bring our design brief into life. We would like to take this opportunity to thank Yen and her team for their professionalism, creativity, professionalism and dedication in transforming a tired looking apartment to a timeless, modern and chic home.

Project Coordinator(s): Yen Read more

Yang Xu

Reviewed on Jan 1 2023

9.5

Design10
Quality10
Value for Money8
Customer Service10

Thank you Ashley Misso !

It was an absolute pleasure working with Ashley Misso from The Interior Lab (TIL) over the past year on an extensive renovation of a 10-year old apartment in Cairnhill; Ashley exhibited the highest degree of professionalism, versatility, attention to detail and communication consistency well beyond my expectations. Here are some of my observations over the course of our collaboration: - Merticulously prepared project timelines - Classy yet one-of-a-kind design sensibilities, paired with… - …Great EQ (Ashley’s light hearted, genial personality made the project fun instead of stressful), patience and partnership mindset which fostered an environment that wasn’t transactional, and always respectful of the owner’s design sensibilities and inputs - Went beyond the call of duty, taking the time to help pick out materials and iron out inevitable issues over the course of the project - Open, consistent communication lines, and strength of character to manage a myriad contractors without involving the owner meant peace of mind - Experience working across themes, and development types meant strong access to vendors. Even where certain material types were new, Ashley’s genuine interest in her field and commitment to research meant we could stay on top of trends and source new vendors over the project. - TIL’s HQ was profesionally setup, accessible, billing logistics were seamless and I observed TIL was thoughtful in giving its professionals space to create while also investing in them; it never once felt like a hard sell - End product was fantastic and to spec Am excited to see how Ashley evolves as a professional and in design sensibilities. Would definitely recommend working with Ashley!

Project Coordinator(s): Ashley Misso Read more

Reviewed on Mar 3 2021

Design10
Quality10
Customer Service10
Value for Money10

Choky KL

Recalling the start of the renovation journey, Sheireen and I clicked right away due to our common interest in Yoga. Despite being the first consultation, Sheireen was willing to invest a good amount of time on the design planning and discussion. Once I got my house, I came up with several ideas on revamping the home and Sheireen not only promptly responded to my suggestions but also provided straightforward, honest and forthcoming opinions about my ideas. She truly understood my lifestyle needs and gave her full dedication throughout the renovation journey. The workmanship delivered by The Interior Lab’s team was really quite impressive.

Project Coordinator(s): Read more

About The Interior Lab

The Interior Lab is a Singapore based interior design company. For years, The Interior Lab has produced high-quality projects, impressive draughts and an expansive design portfolio. With a flair for rustic artistry, vintage motifs and contemporary lines, The Interior Lab raises the bar when it comes to integrating various design elements with your distinct personality and preference. The Interior Lab has worked on both commercial and residential projects – this equates to a wide spectrum of clients. Each project is handled with immense care and consideration, and each client is valued vastly and respected. The Interior Lab team of professionals values communication and active client involvement in the interior design process. From inception to planning, from blueprints to finishing touches, The Interior Lab team rises to every phase, making sure that the resulting space is something that you truly want. In sum, The Interior Lab puts emphasis on creativity, individuality and functionality - making sure you achieve your dream space.