The Interior Lab

Overview

Score Breakdown

9.3out of 10
9.3

Design
9.3

Quality
9.3

Value for Money
9.3

Customer Service

119 Customer Reviews

Excellent (80)

67.2%
Very Good (36)

30.3%
Average (2)

1.7%
Poor (1)

0.8%
Terrible (0)

0%

Reviews (119)

Jo Low

Verified user

Reviewed on Mar 5 2023

9.9

Design10
Quality10
Value for Money9.5
Customer Service10

Cool condo vibes for 3rm-hdb

This is our second round of renov with Yen from Interior Lab. Will there be 3rd time lucky? We definitely think so. Classy”, “dont look like hdb” , “cool vibes like cafe”, “toilets are totally transformed!” These comments are testaments to the wisdom of having Yen in our journey. We felt that It is indeed the right decision once again… Yen is unassuming and candid, which rendered really gd exchange of ideas. Her eyes for details and dedication to the projects, are the traits we really counted on, for space planning and design ideas. We are acutely aware all these had benefited us greatly, esp during this challenging time where her influence and strong relationship with the contractors played vital role in the timely completion.

Project Coordinator(s): Yen Ng Read more

Damian Harrington

Verified user

Reviewed on Jan 9 2023

Design10
Quality10
Value for Money10
Customer Service10

Timeless, Chic, Modern Transformation

My partner and I have met numerous ID firms but was unable to find a suitable ID until we met Yen. Yen and TIL came in highly recommended and we were very impressed with her energy and confidence on their delivery. I have heard some horror stories from other friends on their renovations and we have been really fortunate to engage Yen and TIL. TIL is not the cheapest on the street but they are transparent with their pricing and the experience was smooth and workmanship is top notch. During the entire process, we have also been pleasantly surprised that there were no unplanned drama with the renovation as this is after all, a 20+ year old development and our apartment was in an original condition with minimal maintenance done previously. We can only attribute the smooth process to the experience of Yen, who has been in this field for many years and her competent team. We have been really pleased with our overall experience and how Yen was able to bring our design brief into life. We would like to take this opportunity to thank Yen and her team for their professionalism, creativity, professionalism and dedication in transforming a tired looking apartment to a timeless, modern and chic home.

Project Coordinator(s): Yen Read more

Yang Xu

Reviewed on Jan 1 2023

9.5

Design10
Quality10
Value for Money8
Customer Service10

Thank you Ashley Misso !

It was an absolute pleasure working with Ashley Misso from The Interior Lab (TIL) over the past year on an extensive renovation of a 10-year old apartment in Cairnhill; Ashley exhibited the highest degree of professionalism, versatility, attention to detail and communication consistency well beyond my expectations. Here are some of my observations over the course of our collaboration: - Merticulously prepared project timelines - Classy yet one-of-a-kind design sensibilities, paired with… - …Great EQ (Ashley’s light hearted, genial personality made the project fun instead of stressful), patience and partnership mindset which fostered an environment that wasn’t transactional, and always respectful of the owner’s design sensibilities and inputs - Went beyond the call of duty, taking the time to help pick out materials and iron out inevitable issues over the course of the project - Open, consistent communication lines, and strength of character to manage a myriad contractors without involving the owner meant peace of mind - Experience working across themes, and development types meant strong access to vendors. Even where certain material types were new, Ashley’s genuine interest in her field and commitment to research meant we could stay on top of trends and source new vendors over the project. - TIL’s HQ was profesionally setup, accessible, billing logistics were seamless and I observed TIL was thoughtful in giving its professionals space to create while also investing in them; it never once felt like a hard sell - End product was fantastic and to spec Am excited to see how Ashley evolves as a professional and in design sensibilities. Would definitely recommend working with Ashley!

Project Coordinator(s): Ashley Misso Read more

Reviewed on Mar 3 2021

Design10
Quality10
Customer Service10
Value for Money10

Choky KL

Recalling the start of the renovation journey, Sheireen and I clicked right away due to our common interest in Yoga. Despite being the first consultation, Sheireen was willing to invest a good amount of time on the design planning and discussion. Once I got my house, I came up with several ideas on revamping the home and Sheireen not only promptly responded to my suggestions but also provided straightforward, honest and forthcoming opinions about my ideas. She truly understood my lifestyle needs and gave her full dedication throughout the renovation journey. The workmanship delivered by The Interior Lab’s team was really quite impressive.

Project Coordinator(s): Read more

Reviewed on Mar 1 2021

Design10
Quality10
Customer Service10
Value for Money10

Anna A

We were in pursuit of an interior designer who can translate the visual ideas into a real life home, and Filzah was clearly the person we were looking for. We got to know about Filzah through a mutual acquaintance who recommended her to us. The response on Filzah’s side was always swift. Her follow up strategy was good, and design propositions were sufficient. Filzah was able to bring out the right personality and characteristics for the home interior design. Tad expensive, but even so I’d rather work with Filzah due to the trustworthy relationship we have.

Project Coordinator(s): Read more

Reviewed on Dec 16 2020

Design10
Quality10
Customer Service10
Value for Money10

Aaron Ang

We needed someone who can coordinate this home renovation for my big family and resolve the complications that follow the long arduous process. Eugenia seemed capable of taking up this task given her trustworthy and amicable personality. She was able to accommodate all of my design requests, take my preferences into account, and also consider the lifestyle needs of my family. We were mainly concerned with the cost and coordination of the renovation process. Thankfully, Eugenia was able to help us resolve issues that cropped up along the way and address our concerns promptly when needed. We definitely paid a premium price but the service aspect was worth the investment given the fact that Eugenia and The Interior Lab completed the renovation very well despite the hiccups posed by the pandemic. The Interior Lab can be trusted to rectify any problems that get in the way and ensure a smooth-sailing renovation journey.

Project Coordinator(s): Eugenia Read more

Reviewed on Oct 30 2020

Design10
Quality10
Customer Service10
Value for Money10

Albert Chua

I would like to thank my ID Suki from The Interior Lab for the good quality, service and the co-ordination of the renovation works done for my house. Suki transforms the house into a dark themed modern and cosy house within my tight budget. She is very patient and helpful on choosing the lightnings, toilet wares, ceiling fans together with me to ensure the designs matching the theme. She is also very responsive in providing her advice and opinions on the furniture selection. There are some unexpected issues occurred during the renovation, but Suki is able to resolve it and complete the renovation on time so it is not delayed by the Circuit Breaker. The entire renovation process is pleasant and enjoyable. Many thanks for the effort and job done!

Project Coordinator(s): Suki Read more

Reviewed on Jul 16 2020

Design10
Quality10
Customer Service10
Value for Money10

Verona Leong

We visited an event and spoke to a few interior designers, but we ultimately decided to go with Jason and Chris. What really impressed us was how they were able to propose the design concept plan for the home, even though all we did was to show them the floor plan and mention briefly the interior theme that we wanted. All in all, everything fell into place - the word-of-mouth, the comfort level with Jason and Chris together with their level of experience, professionalism and the instant chemistry that we shared. One of the challenges Jason and Chris handled really well was hearing us out on the spontaneous ideas we had for the home in terms of the design and decor, and their ability to accommodate those requests was sublime. They were altogether patient, professional and straightforward enough to hear us out and give us honest advice. Jason and Chris raised the bar when it comes to service quality and understanding our lifestyle needs. They first offered to take a look at our current living conditions so as to understand our lifestyle patterns. After thorough analysis of our needs and preferences, they provided creative and practical design solutions for our new home. Every room was designed in a way that meets our functional needs. The entire home had the modern refined aesthetics of a hotel and the homely comforts of a home, as what we requested. The Interior Lab team is really smart and professional in every sense — they don’t just heed or humour your every request but are straightforward with what they think is suitable or not for your home! The interior designers were good at thinking out of the box, and their level of professionalism was clearly shown in how they understood our every needs and preference.

Project Coordinator(s): Jason and Chris Read more

Reviewed on Mar 19 2019

Design10
Quality10
Customer Service10
Value for Money10

Nur Fadilla Misran

I worked with Ray Ong to realise the dream design of my new home and he did not disappoint. Ray is very attentive and tries his very best to accommodate his clients' needs and wants and he offered practical advice and solutions to make their dream home come true.

Project Coordinator(s): Ray Ong

Reviewed on Mar 16 2019

Design10
Quality10
Customer Service10
Value for Money10

Jeslynn Poh

We met with a few IDs but decided to engage Mabel as we felt that she gave relevant ideas & suggestions when discussing about the design of our home. She was very responsive & would always update us promptly on the process. Our renovation was smooth as issues were rectified fast with the help of Mabel. We are glad to engage her as our ID & would highly recommend Mabel to our family & friends!

Project Coordinator(s): Mabel Read more

About The Interior Lab

The Interior Lab is a Singapore based interior design company. For years, The Interior Lab has produced high-quality projects, impressive draughts and an expansive design portfolio. With a flair for rustic artistry, vintage motifs and contemporary lines, The Interior Lab raises the bar when it comes to integrating various design elements with your distinct personality and preference. The Interior Lab has worked on both commercial and residential projects – this equates to a wide spectrum of clients. Each project is handled with immense care and consideration, and each client is valued vastly and respected. The Interior Lab team of professionals values communication and active client involvement in the interior design process. From inception to planning, from blueprints to finishing touches, The Interior Lab team rises to every phase, making sure that the resulting space is something that you truly want. In sum, The Interior Lab puts emphasis on creativity, individuality and functionality - making sure you achieve your dream space.