The Alchemists Design

Overview

Score Breakdown

10out of 10
10.0

Design
10.0

Quality
10.0

Value for Money
10.0

Customer Service

15 Customer Reviews

Excellent (15)

100.0%
Very Good (0)

0%
Average (0)

0%
Poor (0)

0%
Terrible (0)

0%

Reviews (15)

Reviewed on Oct 23 2023

Design10
Quality10
Value for Money10
Customer Service10

Accommodating and easy to work with.

We finally settled down with Jaren from Alchemist Design after 5 IDs. 1st impression, she was really friendly, sincere and really patient in listening to what we want in our house. Jaren also suggested ideas trying her best to complement our wants instead of changing it away totally. In the process of renovation, she was really accommodating and easy to work with. There were quite a number of hiccups and last min requests along the way, she was really quick in resolving them and kept us updated on the progress. Also really appreciate her responsiveness attending to our queries, even she was on holidays. We love our house, it is exactly what we envisioned it to be. Thank you for putting in the extra miles in making sure things are the way we wanted even though we can be abit hardcore and hard to deal with at times.

Project Coordinator(s): Jaren Read more

Reviewed on Oct 23 2023

Design10
Quality10
Value for Money10
Customer Service10

Very patient and responsive

We would like to thank JingYi for overseeing our home reno. She was very patient and responsive throughout our reno journey. No reno is without hiccups but she was always quick to respond to our queries and clear our doubts. She will ensure things get rectified even when she was away on holidays. Even after handover, she was quick to settle minor issues. We truly appreciate her for that and we felt assured that our home was well taken care of. Thank you JingYi and The Alchemists Design. We will gladly recommend them to our family, friends, and any homeowners looking to renovate their home!

Project Coordinator(s): Jingyi Read more

Reviewed on Oct 23 2023

Design10
Quality10
Value for Money10
Customer Service10

Excellent attention to detail and responsiveness

I highly recommend Jaren from Alchemist Design for any home renovation project. after choosing Jaren as our ID, she has demonstrated excellent attention to detail and responsiveness. She came up with creative design suggestions that enhanced the space while keeping within my budget and timeline. Jaren delivered a practical yet aesthetically pleasing result that matched our vision. Her skill in balancing form, function and cost is truly impressive. I would not hesitate to work with Alchemist Design again or recommend her to anyone else thanks to this positive experience with Jaren.

Project Coordinator(s): Jaren Read more

Reviewed on Oct 23 2023

Design10
Quality10
Value for Money10
Customer Service10

Good customer service and satisfactory

I would like to thank Ilyana for her services on helping us renovating our house. She did an amazing job on proposing us the designs that we were looking for and especially helping us choosing our laminates. She gives her all and always keeps us on the loop on the schedule etc. Overall good customer service and satisfactory 😬

Project Coordinator(s): Ilyana Read more

Reviewed on Oct 22 2023

Design10
Quality10
Value for Money10
Customer Service10

Good workmanship!

We'll like to thank Yilin for responsibly handling the the full renovation of our resale house. Alchemists' workmanship was good, prices were transparent and reasonable and Yilin was attentive to our feedback throughout.

Project Coordinator(s): Yilin

Reviewed on Oct 22 2023

Design10
Quality10
Value for Money10
Customer Service10

Superb workmanship!

Muzz as our ID from The Alchemists Design was very meticulous and open to our requests. He thoroughly planned in accordance to our needs. The workmanship of the wardrobes and cabinets were superb. He is very well versed in his product knowledge and capable of giving alternative suggestions. I would recommend The Alchemists Design to others and Muzz as their ID. Good job! 👍

Project Coordinator(s): Muzz Read more

Reviewed on Sep 23 2023

Design10
Quality10
Value for Money10
Customer Service10

Provided a lot of brilliant solutions.

Very grateful to our ID Ivonne from Alchemists Design for bringing us a beautiful home. Being 1st time homeowners, Ivonne has been very helpful and patient with us and provided a lot of brilliant solutions to the problems we have surfaced. She is very friendly and responsive, unburdening us from a great deal of stress from all the little worries we have faced on this journey. Many thanks to Alchemists Design and Ivonne once again for the wonderful work!

Project Coordinator(s): Ivonne Read more

Reviewed on Aug 23 2023

Design10
Quality10
Value for Money10
Customer Service10

Honest, no over-promising, not pushy

After reading multiple reviews for a number of IDs, we decided to engage The Alchemists Design. Didn't even bother to meet with others. What attracted us to them is their many reviews on honesty, no over-promising, not pushy. They listen to your ideas while giving suggestions and alternatives where needed. True enough that was exactly our experience with ID Haryati. The quotation was very transparent, every detail was included, no hidden costs. Haryati gave us honest opinions on material selection, space planning, tile designs etc. Any hiccups were dealt with promptly. Minimal stress on our side as she is such a professional. Overall, we are extremely satisfied with our reno journey and how things turned out. The experience, the workmanship, the friendship forged along the way. No regrets. Thank you Haryati and The Alchemists Design!

Project Coordinator(s): Haryati Read more

Reviewed on Aug 23 2023

Design10
Quality10
Value for Money10
Customer Service10

Smooth communication

We had engaged The Alchemist for our 2nd house reno and was assigned to Fai, our ID. He was very easy to talk to hence, it made the communication smooth. On top of that, Fai also helped us with his professional opinion of the material selections, layouts etc. My husband & I are very satisfied with the workmanship, communication and ultimately, the end result of the reno. Also, the reno was well within our budget. Thank you Fai! Good work!

Project Coordinator(s): Fai Read more

Reviewed on Aug 3 2023

Design10
Quality10
Value for Money10
Customer Service10

Pleasant journey of creating our dream home

We recently had the great pleasure of working with Kai. From our very first meeting, it was clear that Kai possessed a deep understanding of our personal style and preferences. She took the time to listen attentively, asking thoughtful questions to truly grasp the vision we had in mind. Throughout the entire process, Kai demonstrated an impressive level of professionalism and integrity. She effectively communicated her concepts, offering valuable insights and recommendations while respecting our input and budgetary constraints. Furthermore, the project was completed within the agreed timeline. Thanks Kai, for the pleasant journey of creating our dream home

Project Coordinator(s): Kai Read more