Story of Us

Story of Us

1 Review 26 Projects
1 people have enquired recently
Address: 22 New Industrial Rd, #01-09 Primax S(536208)


Score Breakdown

  • 6out of 10
  • 8.6
  • 7.9
  • 5.2
    Value for Money
  • 2.4
    Customer Service

1 Customer Review

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  • Very Good (1)
  • Average (0)
  • Poor (0)
  • Terrible (0)

Review (1)


Verified user

Reviewed on Nov 18 2023
  • Design8.6
  • Quality7.9
  • Value for Money5.2
  • Customer Service2.4

Good design but bad execution & finally bad customer service

Design was much better than other firms and hence we end up choosing this firm meeting our needs. ID was flexible and versatile to consider the needs of the customer when building the design with customer. There are some reviews that are good but We doubt about the real reviews too. From this very bad experience and sleepless nights, we think you should know the true review from us. The execution was very bad on carpentry, it’s like install something badly first then amend it. All customers may know carpentry makes up majority of the work of a renovation project. Not all things installed badly can be fixed like Band-Aid. I really like to caution users to think about it carefully before using them. What it results is a bad end product and workmanship. The ID firm does not help to mitigate the issues with the carpenter, they either help their own carpenters even though the reasoning is bad or only charge u more for their own mistakes and coordination. Finally what they promise at selling stage such as choosing furniture and all did not met as towards the end they do not help you finally as promised initially on styling and these design needs. It’s better off to choose a contractor if that was the case.
Project Coordinator(s): Na Read more

About Story of Us

With a team of experienced design consultants under our belt, renovating your dream home can be a breeze. We understand your needs for great details, therefore delivering quality workmanship is one of our top priority. Together with reliable and skilful contractors who offer quality workmanship from tilling to carpentry works, we are one step closer to getting your dream home built. Besides that, our design consultants will also advise you on the budget allocation so that the amount you are spending will be well worth. By having the design philosophy of "We design your place as if our own", you can spend your precious time and energy on your family and work, while leaving the rest to us. Services we provide:

  • Design Conceptualization
  • Furniture Layout and Space Planning
  • Material and Color Consultation
  • Cost Estimate and Budget Allocation
  • 3D Visual Perspective Drawings
  • Detail Technical Drawings
  • Effective Project Management and Service
  • Full Site Supervision
  • Informational Advice on Décor
  • Excellent After Sales Service
Enjoy this journey with us as we create a new chapter of your life together at Story Of Us!


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