Space Atelier

Overview

Score Breakdown

9.9out of 10
9.9

Design
9.9

Quality
9.9

Value for Money
9.9

Customer Service

59 Customer Reviews

Excellent (56)

94.9%
Very Good (2)

3.4%
Average (1)

1.7%
Poor (0)

0%
Terrible (0)

0%

Reviews (59)

Reviewed on Nov 23 2021

Design6
Quality6
Customer Service6
Value for Money6

Jeremy Say

Same as mustbeyinjie, I also would also like to highlight the standards and workmanship of their carpenters. Back in November 2019 I have shortlisted either Space Atelier or Artrend with me having engaged the latter on 2 prior occasions and was very pleased with their work. However Space Atelier managed to give me a quotation 1 week earlier than Artrend and therefore I decided to engage their services to renovate my 2 storey condo. In March 2020 the reno was 90% completed and we managed to move in 2 days before the lockdown. With the lockdown I understood that the carpenters were unable to travel to Singapore to finish up the installation of cupboard doors and 1 of the toilet sinks and also touching up some minor defects. Upon moving in I had the time to check for defects and found many which in my opinion the carpenters were “trying their luck to siam”. Defects such as a drawer which had been accidentally sawed “Pia Qiu”, misaligned cabinet doors, sliding doors for clothes cabinet kept getting misaligned from the tracks due to it being not deep enough and kept rolling over the long sleeves from my office shirts, cabinets that were unable to fit in my 2 safe despite me giving them the dimensions prior (eventually the movers were able to detach the door and put in the safe as the hinges of the cabinet door were blocking the way but this caused the safe to be unable to open fully and being unable to access the drawer compartments). While most of the defects were corrected, the cabinet with the safe and clothes cabinet were not as by then I was already quite fed up and just wanted the house to be handed over asap which was done so in November 2020. Next onto the designer; while he was extremely friendly and was always willing to meet us last minute, I could somehow feel that he was out of his depth. Not much ideas were given for my master bedroom (had to engage Artrend to redo the layout and rebuild) and things that he promised (such as a doing a small partition to prevent the glare when the LED light is on in my office) were undelivered. I had also instructed him to make my gaming room soundproof with no expense to be spared; I suggested to him using concrete walls but he suggested using rockwool and gypsum boards instead. Only after completion, I realised that the room was only around 70% soundproof and after given insights by external soundproof specialists that concrete walls would have been the preferred option for soundproofing but by then it was already too late. Perhaps with a wee bit more experience and with a change to a more reputable or established company I will consider his services in the future due to his friendly demeanour. I have held off about writing this review for a long time but after reading mustbeyingjie’s review I totally agree with him/her and felt it right to tell about my experience as well. 2 Years have passed and I have a cupboard door which has dropped off and another kitchen cabinet door about to drop off as well. Avoid like the plague.

Project Coordinator(s): Yang Hann Read more

Reviewed on May 11 2021

Design10
Quality10
Customer Service10
Value for Money10

Henry Ng

My family renovated our resale 4-room flat from December 2020 to March 2021. We found out about Space Atelier when we were googling for good IDs specialising in modern and contemporary styles. And boy, are we so glad to have discovered them! We are aware that most renovation journeys are nightmares because of miscommunication and unprofessional behaviour, so we were extremely lucky to have embarked on a relatively smooth journey with Space Atelier. Specifically, we wish to single out Design Associate CJ Toh for praise. 1. Extremely professional, responsible, and committed We had approached at least two other designers before heading down to Space Atelier. At our first meeting, CJ impressed us with his approachableness, professionalism, knowledge, and receptiveness to our ideas. It was therefore an easy decision for us to engage him for the renovation. As ours is a large family, we had many requests and ideas. Some of our ideas were impractical, but CJ was incredibly open to hearing us out and always sought to understand the reasons behind our requests. In fact, he offered us many good alternatives, and some of his ideas are now incorporated into our home. We spent hours over the weekends at various stores to select tiles and toilet fittings. CJ touched us with his energy and unflaggingly professional attitude, even when our family was exhausted after hours of deciding on these fittings. Despite having a young family to take care of himself, CJ did not try to hurry us towards a decision during these hours-long marathons. During actual works on site, CJ was down almost every day to personally supervise works. He updated us regularly, was prompt in addressing our concerns, and quickly rectified issues when they arose. 2. Would we recommend them? Choosing an ID is a very personal decision, as rapport between the designer and client can be very subjective. But we are confident that CJ’s professionalism and commitment will find many fans. My family and I will wholeheartedly recommend Space Atelier and CJ to our friends, family, and anyone who asks. Thank you, CJ, for a job well done! P.s. We have not attached any photos, as we are still awaiting delivery of our sofa, dining table and chairs, and other furniture. We would be happy to update this review once these furniture arrive and we can photograph our beautifully renovated home :)

Project Coordinator(s): CJ Toh Read more

Reviewed on Aug 12 2018

Design10
Quality10
Customer Service10
Value for Money10

Peishan Ong

Like all first time homeowner, we have millions of "wants" for our new home. Yang Hann listened attentively and selflessly shared with us his ideas. What amazed us was - he translated all our wants into the design plan. Kudos to him because we wanted something out of the norm. Some IDs we contacted earlier actually brush off our not so practical idea. Yang Hann managed our expectations and induced small details to make it practical for us. He did more than what we asked for. Impressed and in awe each time he threw in new ideas. He didn't change what we wanted but injected booster to make everything perfect. Our reno journey was not all smooth sailing but Yang Hann was always there to reassure us, guide us and help us from liaising to even cleaning. He was there to solve every hiccup. He is detailed, attentive and committed. We can't ask for more. It's a blessing to meet such passionate ID and we are grateful for all the hard work. Thank you for making our reno journey an enjoyable one.

Project Coordinator(s): Yang Hann Read more

Reviewed on Aug 4 2018

Design10
Quality10
Customer Service10
Value for Money10

Kelvin Nyw

Decided to engage Ray after a few meetings due to his problem-solving skills. Before the 3D, he is able to draw to help us visualise. He is easy to communicate and open to our concept as well, although there is a constant change in our ideas, he is willing to listen and suggest on the pro and con. What impressed me most is his attitude and details in his work. There are constant updates on the progress of the renovation. Even thought he is travelling, he ensures work is done and reachable as well. After sales service is top notch as well as rectification is done without much hassle. I would strongly recommend him to others who are seeking to engage an ID.

Project Coordinator(s): Ray Read more

Reviewed on Jul 15 2018

Design10
Quality10
Customer Service10
Value for Money10

Diana Tan

We were a bit lost as it’s our 1st time engaging an interior designer for our new home. We decided to go for Ray. He was very attentive listening to what we wanted and also offering his professional advice. We were indecisive when it comes to selecting the material and he was able to provide good advice. Really like the new home.

Project Coordinator(s): Ray Read more

Reviewed on Jul 7 2018

Design10
Quality10
Customer Service10
Value for Money10

Jenyce Lim

My husband and I met up with 9 IDs in total over 2 months. We felt the chemistry with Ray Mak. He was the 3rd ID we met and we ultimately chose to go with. He’s not the outspoken type but we felt so comfortable communicating ideas with him! There were some ideas we found hard to explain so we described them briefly but somehow he understood all our wants and requirements and was able to sketch out detailed drawings on the spot. Our renovation was a full overhaul of a resale flat, hacking up walls, all the flooring, re-plumbing and re-wiring the whole house. Ray’s experience and good relationships with all the sub-contractors led to a smooth process getting all the applications approved and everything done the way we wanted. We often visit the house to check on the progress and were always pleasantly surprised by the little details he made that we may not have thought off. Over the whole process, he accommodated all our changes and various special requests such as solid wood carpentry. Also, he never tried to push designs we didn’t like and never chased or rushed us.

Project Coordinator(s): Ray Read more

Reviewed on Jul 4 2018

Design10
Quality10
Customer Service10
Value for Money10

Aliff & Jirah

We had engaged Space Atelier after having met with our ID, Peigee, whom we had an excellent rapport with. She was flexible and forthcoming in sharing her ideas and truly understood our unorthodox taste in design. We had an enjoyable home renovation journey with minimal challenges. We highly recommend Peigee as a trusted ID!

Project Coordinator(s): Peigee Read more

Reviewed on Jul 2 2018

Design10
Quality10
Customer Service10
Value for Money10

Ying Lin Benaiah Chew

We are very satisfied with the entire renovation process from the start till the end. We worked with Yang Hann, who was patient to go through the many details of renovation. He is pretty easy-going which made us comfortable when communicating with him. From our interactions, he helped us shape the kind of theme we want for our house. He was able to understand our needs so well that we only had to make minor changes to the 3D rendering. Yang Hann is also a straight shooter - the recommendations that he gives are tailored to our requirements and fits our budget, never once did he try any hard sell tactics. The entire renovation process was smooth, whenever there are minor hiccups, Yang Hann would be quick to respond and rectify them as soon as possible. Space Atelier provides an excellent interior design. What impressed us the most is the quality of carpentry delivered, which is paired with Blum hinges and drawer runners. We would definitely recommend new home-owners to check out Space Atelier for any renovation needs.

Project Coordinator(s): Yang Hann Read more

Reviewed on Jun 30 2018

Design10
Quality10
Customer Service10
Value for Money10

Firhanah Asnan

I wish to compliment our ID, Henry Lim for his expertise, efficiency and hard work in completing renovation works for our home. As this is our first home, we were not familiar with the terms and the recommended materials to be used but Henry guided us from the start. He asked simple things such as our colour and design preference. I remembered during the discussion, it was close to Chinese New Year. He was so committed that the day before CNY, he came down to our place and submitted all his 3D drawings. His designs met my expectations; simple and unique. We only had a little modification and went ahead with the renovation works. The planned duration to complete our 4-room BTO was actually 1.5 to 2 months. But Henry was so efficient in the work that he completed in 1 month time. We were so satisfied with the end results. He is really a fully committed and dedicated worker. He will go through all means such as staying at our house and overlook the renovation works to ensure the job is done properly by the workers. He always keep us updated daily. He went an extra mile to take in delivery for us as we were tied down with work. Though it's not his duty but never once he rejected our requests.

Project Coordinator(s): Henry Lim Read more

Reviewed on Jun 28 2018

Design10
Quality10
Customer Service10
Value for Money10

Celestine Estelle Wong

Vesna was our interior designer and she has been very helpful and patient with us throughout the journey. She helped to organise the carpentry, electrical and utilities work well. She is experienced and gave us good feedback when we missed things. She is also patient in explaining the itemized price quotation to us. Thank you very much for your help and I'll recommend you to others!

Project Coordinator(s): Vesna Read more

About Space Atelier

DOES YOUR HOME OR WORK SPACE INSPIRE YOU… EVERYDAY? When it comes to the perfect space… we all need that little inspiration! Whether that picture is clear in your head… OR you’ve got this great idea but you’re just not sure how to achieve it… OR perhaps you just don’t have to time to put it together… Whatever the reason is, we just love going on the journey with our clients to help them realise their dream homes or workspace! Irregardless of the project size, we know that the process can be stressful, dreadful and time consuming and that’s when we come in. We aim to take all that stress away so you can actually enjoy the process… because it should be enjoyable… it’s your dream, it’s your home, your workspace! WHAT WE DO