Rezt & Relax Interior

Overview

Score Breakdown

7.8out of 10
7.8

Design
7.8

Quality
7.8

Value for Money
7.8

Customer Service

8 Customer Reviews

Excellent (5)

62.5%
Very Good (1)

12.5%
Average (0)

0%
Poor (0)

0%
Terrible (2)

0%

Reviews (8)

Reviewed on Dec 12 2020

Design8
Quality8
Customer Service8
Value for Money8

Alan Chia

Angelyn Wong and her assistant Pui Yan are very patient and accommodating to our design requests as we very detail (do not settle for another designer even in the same company as the experience will defer). She resolved all issues and defects that arise during the renovation despite of the tough restrictions during Covid-19 circuit breaker. Fast responses to our many queries during weekends as we are working during weekdays and excellent customer service throughout. We are especially happy with the Marble Gum Crystal polished homogenous floor tile and toilet renovation concealments.

Project Coordinator(s): Angelyn Wong and Pui Yan Read more

Reviewed on Apr 13 2020

Design10
Quality10
Customer Service10
Value for Money10

Chee Kiang Lim

This is a major renovation where we start from scratch, changing even basic stuff like electrical wirings and plumbing to the cabinets and lightings. Shawn and Eric were prompt in their service and provided valuable ideas and feedback along the way. They have worked with us throughout, even attending to minor details and accommodating a lot of changes we made along the way. We thank them for their patience and appreciate their professional input. We would recommend Rezt and Relax to others who need a reliable ID for their home renovation.

Project Coordinator(s): Shawn and Eric Read more

Reviewed on Mar 8 2020

Design2
Quality2
Customer Service2
Value for Money2

Shanna Lee

Everything was good until I experienced the worst after-sale service. Supposedly lifetime warranty was a factor we considered before engaging R&R, but a simple drawer repair request was ignored for a month. Very disappointed cos all the carpenters are busy with their jobs on hand. Only when I was about to complain then I received updates & calls at night! Very unprofessionally handled.

Project Coordinator(s): Read more

Reviewed on Feb 26 2020

Design10
Quality10
Customer Service10
Value for Money10

Phillip Ng

The house was renovated recently and our ID is both Eric and Davin. Both were accommodating and patient with us. Gave some very good advice, not pushy at all and was helpful in managing our budget. They even went the extra mile to help liaise with other vendors such that we do not have to arrange installation for other things. All manage and arrange by the 2 of them. Good customer service. They even also inspect all carpentry works to ensure that it is installed correctly and that the cabinets can open/close without any obstruction. During the cleaning, they observed that my tiles have some stains which can’t be clean off and they engage flooring specialist to polish the tiles for me at no extra cost even though I did not request for it. They ensure that the unit is handed over to me in a good condition. I must commend them for their professionalism and tasks under their care.

Project Coordinator(s): Eric and Davin Read more

Reviewed on Jan 5 2020

Design10
Quality10
Customer Service10
Value for Money10

Mark Soon

With Rezt & Relax, you do just that - rest and relax during your reno process! Angelyn and Annie put you completely at a relaxed state because you know your reno is in good hands as they take care of everything including coordinating with different groups of contractors/workers, helping to choose the right materials, drawing up a realistic timetable, updating you on the progress, just to name a few. Professional and responsible, they provide suggestions with practicality and also take time to listen to what clients really want. They are also patient in coming up with drawings of our occasional change in designs. Exceptionally hardworking, they never fail to respond even after office hours, on weekends or public holidays. What’s impressive and worthy of mention is their consistent presence at the worksite to ensure the smooth running of the entire process. A proper handover after the work is done is important to us. Angelyn and Annie came to do a final run-through. An eye for details, they point out what we take for granted, eg, final touch up necessary for paintwork, hairline cracks etc. Excellent job ladies! Thanks for keeping us in “Rezt & Relax” condition throughout 😊😁！

Project Coordinator(s): Angelyn and Annie Read more

Reviewed on Dec 9 2019

Design10
Quality10
Customer Service10
Value for Money10

Adrian Lim

Whilst many are going on holiday with their loved ones, we are here to beautify our home. Though dusty and noisy, we are together as a family. Wilson Teh and his team to ensure we are still comfortable living in the home.

Project Coordinator(s): Wilson Teh

Reviewed on Dec 3 2019

Design10
Quality10
Customer Service10
Value for Money10

PJ Gan

Exceptional customer service from ID Vince Lau. He is very responsive and accommodative to our ideas. Throughout the entire duration of the project, he offered timely updates when certain works are completed and rectify the issues that we faced along the way. Vince is a person with abounding enthusiasm and a genuine love for what he does. Overall, it has been a wonderful experience working with him and will recommend him to friends and family. Thank You Vince!

Project Coordinator(s): Vince Lau Read more

Reviewed on Oct 23 2019

Design2
Quality2
Customer Service2
Value for Money2

Benson Neo

Nightmare we have had with Rezt n Relax. ID even refused to give us feedback form. We were misled from the start to end. Once contract was signed and $7000 of deposit were paid, we landed ourselves in big trouble. We didn't knew what was expected for renovation, hence we decided to engage an ID for advice as it's the first renovation for us. This ID (Alexis Choong) took advantage of it and overcharged us with dubious quote that confused us. There were no proposal of design, we were asked what we wanted and she did exactly the same like what we expected from a contractor. We were not impressed and wanted to look for another firm but our deposit will be forfeited hence we bite the bullet and carried on. We didn't like the design and request to change it and she further overcharged us. Due to the high quote, we decided to forgo many items. 2 x Bathrooms overlay of wall and flooring/shower screen/mirror/sink , 3 x study tables, dining room 's settee and walk in wardrobes. Even after reducing these items, the final quote is still high at 34K and above our budget. Can you imagine? 1x 10ft TV console,simple False ceiling ,20ft x2 kitchen cabinet and 3 x 15ft wardrobes already cost us 34K. It was daylight robbery!! And she took a total of 5 months to complete the renovation on a 5 room bto even though there were no hacking involved. We were shocked to the max that even now we couldn't get over it (3 years).

Project Coordinator(s): Alexis Choong Read more

About Rezt & Relax Interior

Rezt & Relax Interior is a vision shared by Mr. John Foo and Mr. Wilson Teh, two highly successful entrepreneurs who are committed to bringing a fresh and innovative lifestyle approach to designing concepts and crafting holistic, experiential and meaningful spaces. Rezt & Relax Interior is a homegrown company established in 2000 specialising in interior design and renovation of HDB flats, condos, landed houses and commercial spaces. We are an ISO and CaseTrust certified company that provides the industry’s first and so far only lifetime warranty on workmanship. Participating in exhibitions and advertising in home magazines remain our staple activity for our branding and image while doing open houses, renovation tours, homeowner seminars and keeping our website up to date and maintaining our strong social media presence via Facebook continue to be our core marketing arm in reaching out to our customers. Rezt & Relax Interior believes that interior design is a fusion of the art of designing and the skill of practical space planning. We are readily equipped with the know-how and even with the instinct to anticipate needs and execute solutions to any space dilemma. With many years of experience in the industry, Rezt & Relax Interior is more than capable of providing unlimited design solution to your limited space. To accommodate the ever-growing demand for renovation and interior design services in Singapore, Rezt & Relax Interior aims to have at least 100 interior designers at any given time.