9.1
Project Guru

Project Guru

Design to inspire

13 Reviews 43 Projects
Address: 21 Woodlands Close #05-15 Primz BizHub Singapore 737854

Overview

Score Breakdown

  • 9.1out of 10
  • 9.1
    Design
  • 9.1
    Quality
  • 9.1
    Value for Money
  • 9.1
    Customer Service

13 Customer Reviews

  • Excellent (10)
    76.9%
  • Very Good (2)
    15.4%
  • Average (0)
    0%
  • Poor (0)
    0%
  • Terrible (1)
    0%

Reviews (13)

beatport
Reviewed on Jun 22 2021
2
  • Design2
  • Quality2
  • Customer Service2
  • Value for Money2

Stacy Chung

Nightmare. I rarely give bad reviews but we had an terrible renovation experience with ID Jinling. She had threatened us that she will recalculate the signed quotation to increase the price of every section and re-charge us again, because we kept asking her contractors to come rectify issues for our house and claimed she has previously given us many discounts. Are we asking for too much when we insist her contractors to do the rectification properly since some areas are not done properly or not even rectified? Is this legal to recalculate on a signed quotation? Should I go up to CASE on this matter? Homeowners please beware, if you annoy her too much to rectify your house properly before handover, she may just pull this move on you. Is this the kind of person that you hire Project Guru? Are we homeowners not tired or frustrated when rectification are not done as promised? I have delayed bed frames installation twice and marblegum flooring touch-up services because of incomplete rectification works. Would this had happened if she oversee this project well? Because ID Jinling has miscalculated our kitchen height and measurements wrongly, so we used that against her to ask her to change the whole kitchen since she wants to threaten us in revising signed quotation. In the end she didn't revise the quotation since she said our kitchen carpentry which was worth 13k was too expensive for them to replace, and only gave us $200 discount over her miscalculation error. 1) She miscalculated our kitchen height. During countertop installation, she asked if we want to increase the kitchen height again which she claimed we told her we want Single Profile, but we have proof that it was a lie, which she then admitted she didn't communicate to Bellus staff that our countertop is Double Profile, hence affecting the kitchen height again for the second time from 89.3cm to 91.5cm if they were to add in countertop and an additional 1.2cm plank. We then had to give up the option of opening the kitchen doors and drawers from the top 45 degree angle as we didn't want our kitchen height to be 91.5cm this high as no kitchen height should be this tall, it would be very uncomfortable to use. We also couldn't see the expensive black Fenix laminate backing since the Double Profile will cover over it due to this miscalculation. 2) 18th Feb: After kitchen base was laid, we checked and discovered the width of the kitchen island base was "500mm" instead of 600mm as the width of the cabinet was 650mm. It was short of 10cm. 3) We checked and discovered the depth of our kitchen island countertop was only 85.5cm which was shorter by 4.5cm, although our quotation stated 90cm. She said she mentioned it to me via WhatsApp message but I can't find evidence of it. She then explained the depth of the quartz is 90cm so have to deduct off two sides of double profile which the depth for kitchen island is only 85.5cm. But I was charged for a 90cm depth in the quotation. So how is this fair to us homeowners or professional? My husband and I took many annual leaves from our work to oversee the renovation as she is rarely there, not what was promised to us before we signed the contract with her. She has also cancelled on us although she had promised to oversee the renovation. Yes, there are always two sides to the story but I have full evidences of WhatsApp photos, videos, text and voice messages of bad workmanship, unprofessional service and incompetence from Jinling. I am open to share and have nothing to hide or lie about this. I know no renovation are perfect but this journey was painful and terrible for us. Quality of work in both carpentry and flooring seems to be substandard for our home. No confidence in their two years warranty. If possible, please assign someone else to take charge over our house renovation warranty period. We no longer have any mental capacity to continue working with someone who has threatened us. Thank you.
Project Coordinator(s): Jinling Read more
beatport
Reviewed on Oct 15 2019
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Sharlene Wong

My husband and I first found out about Clarice and Project Guru from a post on one of her home renovation projects, and I remember saying that it was a home where we could see ourselves living in straight away. We met up with 8 IDs in total, Project Guru actually being the last - and we were lucky (Clarice calls it fate!) that she was appointed to us. During our first meeting, she presented us with realistic timelines and deliverables based on the design that we wanted. Once we kickstarted the renovation project, she made sure to always walk through every single step of the process with us, and always kept her communication straight forward and transparent. Even when working with tight timelines, she stuck to the scheduled plan and delivered as promised. Despite having some minor hiccups as with every renovation, we felt informed and attended to throughout the entire process. If we were to go through another home renovation, we would definitely choose Project Guru (and Clarice) again.
Project Coordinator(s): Clarice Read more
beatport
Reviewed on Sep 6 2019
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Jihang Yu

We met them one by one and found that Claire is the designer who best understood our needs. The quotation was reasonable. The floor plan she came out well suits our desire to have a simple, spacious, yet functional house. It turned out that we made the real correct decision to pick Claire. Her expertise, patience and inspiring ideas made our renovation experience carefree. We had to move into the house within 2 months after we got the key. It was a tight schedule for Claire but she managed to engage a different contractor in advance. She communicated with us actively regarding any unexpected issues and came out with very practical solutions. There was almost no idle period throughout the project. We are really grateful that she completed the whole project on time without any compensation on the quality. We have lived here for 1.5 years and there was no major quality issue observed. Overall, the renovation experience is very pleasant for us.
Project Coordinator(s): Claire Read more
beatport
Reviewed on Sep 3 2019
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Lu

We found 8 ID to discuss renovation. Claire has been standing out from 8 of them. She can understand our requirements immediately. More importantly, she's very sincere and professional, always gave us the most practical suggestions which proved to be the best solution in the end. Throughout the whole renovation process, she was very prompt to our requests and enquiries. She even helped us purchase the soft decoration from Tao Bao. With her help, we save a lot of money on lightings and soft decorations. We are very appreciated about the whole renovation journey with Claire.
Project Coordinator(s): Claire Luo Read more
beatport
Reviewed on Aug 19 2019
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Hazimah Saharoni

We have compared a few IDs and Project Guru was one of the last ID that we've enquired. Clarice was the ID assigned to us. She was able to envision the ideas and designs we had in mind. The quotation was competitive and within our budget. The renovation process was rather smooth even though there were few hiccups along the way. Clarice was very responsive to our enquiries and rectifications. Her design inputs were impressive and she understood the theme very well. As my hubby is a very detailed person, Clarice was very patient to his queries. We also had few changes along the way and she was very accommodating. Overall, we would definitely recommend her to our friends and families. We are very satisfied with the end product. Double thumbs up!!
Project Coordinator(s): Clarice Tay Read more
beatport
Reviewed on Aug 7 2019
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Alan Ong

Claire was recommended by a friend and she was among the 10 IDs whom we had shortlisted and met. Claire stood out from the rest as she was very attentive to our requirements and had a clear idea of what we wanted. She even prepared a floor plan layout as well as a 3D visual based on our requirements (something that none of the other IDs we met did). Claire also provided us with many practical and creative ideas, which we incorporated into our final design. Throughout the renovation process, she was very patient, responsive and pro-active in updating us on the progress. She would always do her best to meet our demands and deliver what was committed. The end product is a dream home which we are totally satisfied. This would not be possible without her dedication and impeccable service. She is definitely a designer whom we will recommend!
Project Coordinator(s): Claire Luo Read more
beatport
Reviewed on Jul 28 2019
8
  • Design8
  • Quality8
  • Customer Service8
  • Value for Money8

Geraldine Lim

Clarice was our ID and we had good chemistry from the start. She was the only one that we could communicate easily with and we knew we can work with her. We were especially pleased with the tiles chosen for our master bathroom and kitchen. The combination of the colours and patterns used in my master bathroom and bedroom gave a resort feel. Our kitchen had a Scandinavian look combined with fun hexagon tiles, making it look unique, even though the actual kitchen size was small. Our living room space and dining area gave a relaxed feel and our guests could stay with us the whole night. Overall the lightings in the rooms played an important part in setting the right atmosphere for a cosy nest. Clarice knows exactly where to place them to achieve this effect.
Project Coordinator(s): Clarice Luo Read more
beatport
Reviewed on Jul 23 2019
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Lallitha Letchumanan

Shawn was highly recommended by my friend. Prior to engaging Project Guru, we had met with other IDs but somehow after meeting Shawn, he just felt right for us. He was very patient and accommodating even when it was last-minute changes. He listened to our ideas before giving his input. We liked that because he was not pushy with his opinions. Shawn was able to get his people to fix issues within a day or 2. This was very impressive. Whenever we went back to check the house, things were already done. This gave us a piece of mind knowing that Shawn can help us settle things. He even helped us make changes after the carpentry was in because we wanted things another way. We will definitely recommend Shawn to our friends and family. Thank you Shawn for your patience and hard work. We appreciate you. :)
Project Coordinator(s): Shawn Kan Read more
beatport
Reviewed on Jul 16 2019
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Justin Wong

I think the most important quality needed for a designer is responsiveness and both Shawn and Clarice have exemplified this quality in their dealings with us. From the onset, Shawn and Clarice have been very attentive in understanding our requirements. We told them our idea of having an open kitchen which is not entirely cabinetry, a kitchen island and sliding glass door. They have given very practical advice and suggestions with regards to what works and what doesn't. Even though there were hiccups here and there (hard to avoid in any renovation), Shawn and Clarice were able to tackle issues that arise in a calm and rational manner, giving us timely updates on rectifying problems. I think Shawn and Clarice have given us a beautiful home and we are very thankful to them.
Project Coordinator(s): Shawn and Clarice Read more
beatport
Reviewed on Jul 12 2019
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Nurshahida

My husband and I love our new house so so much, the least we can do is write a review for our designer Gerald from ProjectGuru, and recommend him to all our friends and family (you're welcome Gerald haha). We got to know about Gerald during a friends gathering, two of our friends had previously engaged him to do their house and highly recommended him to us. My husband wanted to compare with four other designers so that we understood the interior design market better. After doing our homework and attending many many meetings with designers, including reputable design companies, we still leaned towards Gerald. We felt that he was very different from the others with his sincerity and his genuine care for us. He made a lot of effort to understand our lifestyle in order to tailor the practical side and design of our new home to fit it nicely. We also enjoyed talking to him and on some occasions spent many many hours with him (sorry Gerald!). We also loved that he is deeply passionate in his craft and also had this easy-going and friendly attitude. Even when there were challenges, he was still very patient and calm, this allowed us to relax more because we knew we could trust and leave the decision to him. Our only feedback to the company is to develop the brand, in the digital world at least, because if not for our friends recommendation, we have not heard or come across this design company. Thank you once again for making our experience a very happy one, do drop by when you're around the Jurong area, keep in touch Gerald!
Project Coordinator(s): Gerald Leong Read more

About Project Guru

ProjectGuru is a trusted one-stop interior design and renovation services provider in Singapore. We offer personalised and highly functional designs for people wanting a prized and attractive interior space, whether it’s residential or commercial. Together with our team of expert design consultants, we plan out creative and innovative ideas that are tailored to your needs. On top of our core services, we also work closely with you from consultation to handover to ensure that your specific requirements are always delivered. No matter your budget, with ProjectGuru, you are not only guaranteed of a full suite of flexible services; you are assured of being a step closer to your dream home or ideal workspace. Vision: We envision to be a leading interior design firm delivering distinguished spatial designs and service excellence to a wide range of customers in Singapore. Mission: We aspire to add value to your living or working spaces with functional, beautiful and stylish designs. Core Values: Creativity, integrity, and innovation are the values that guide us every day. They are part of who we are and what we stand for as a reliable interior design firm in Singapore.

Projects (43)

READY TO RENOVATE?

Start meeting professionals for quote

Enquire Now
GET FREE QUOTE