Project Guru

Overall, I was very pleased to have found Gwen to handle our renovation. Thank you.

I had the pleasure of working with Gwen from projectguru as my interior designer, and I must say that I am thoroughly impressed with her work. She is very responsive and responsible, who was able to share her experience and advise what to do and what not to do. Throughout the entire process, she maintained excellent communication and made sure that I was involved every step of the way. Overall, I w

Catherine is extremely responsive and is very quick in answering my queries. She also took the time to help bring my design concepts to life even though I have no designing knowledge. She communicate clearly and respond promptly. She managed to propose ideas and solutions for ideas that I wanted. She handle requests for changes/ rectifications very well. Painting work could have been improved but Catherine was good in liaising with the paint contractor. She is efficiency and responsiveness. She able to keep to your budget and timeline.

We know Projectguru thru Facebook advertisements. We engaged Tony and Project Guru to renovate our to renovate our resale HDB. He very prompt in replying to our messages, and propose the designs that we want. The process of design is totally professional without query. He also keep us updated from time to time over the renovation progress until the end of the projects.We will recommend this to our friends and families in the future!

Lon was recommended by my friend at first. We had a pleasant and smooth experience working with him for our renovation. He listens to our requirement and proposed a design idea which suits us. He help us to organize our thoughts and provided suggestions that fits our needs and lifestyle. We really like the design idea given by him! Really appreciate how he always takes the effort in answering our questions patiently and being responsive. Furthermore, we did not have to worry about the entire reno process as he oversees everything closely, providing updates promptly. Thank you so much for doing an excellent reno job, Lon!

I had all wardrobes built in to by EA HDB…the door of one wardrobe opened just to hit curtain rod…solution given by project“guru” was to remove the rod. After many conversations, the door was halved in width to avoid hitting curtain rod. I had to hire my own contractor to replace it.

I had renovation done by project”guru” of about $70000 for EA HDB. Many gaps cropped up, fixes were done. One major issue is my common toilet is leaking. Multiple complaints were made, 3 trips were done with random plastering here n there in toilet but it did not resolved the issue. Now the water has seeped into my vinyl floor boards. Project “guru” is not fixing it…some guru that cannot even do proper water proofing.

I had renovation done by project”guru” of about $70000 for EA HDB. Many gaps cropped up, fixes were done. One major issue is my common toilet is leaking. Multiple complaints were made, 3 trips were done with random plastering here n there in toilet but it did not resolved the issue. Now the water has seeped into my vinyl floor boards. Project “guru” is not fixing it…some guru that cannot even do proper water proofing.

Nightmare. I rarely give bad reviews but we had an terrible renovation experience with ID Jinling. She had threatened us that she will recalculate the signed quotation to increase the price of every section and re-charge us again, because we kept asking her contractors to come rectify issues for our house and claimed she has previously given us many discounts. Are we asking for too much when we insist her contractors to do the rectification properly since some areas are not done properly or not even rectified? Is this legal to recalculate on a signed quotation? Should I go up to CASE on this matter? Homeowners please beware, if you annoy her too much to rectify your house properly before handover, she may just pull this move on you. Is this the kind of person that you hire Project Guru? Are we homeowners not tired or frustrated when rectification are not done as promised? I have delayed bed frames installation twice and marblegum flooring touch-up services because of incomplete rectification works. Would this had happened if she oversee this project well? Because ID Jinling has miscalculated our kitchen height and measurements wrongly, so we used that against her to ask her to change the whole kitchen since she wants to threaten us in revising signed quotation. In the end she didn't revise the quotation since she said our kitchen carpentry which was worth 13k was too expensive for them to replace, and only gave us $200 discount over her miscalculation error. 1) She miscalculated our kitchen height. During countertop installation, she asked if we want to increase the kitchen height again which she claimed we told her we want Single Profile, but we have proof that it was a lie, which she then admitted she didn't communicate to Bellus staff that our countertop is Double Profile, hence affecting the kitchen height again for the second time from 89.3cm to 91.5cm if they were to add in countertop and an additional 1.2cm plank. We then had to give up the option of opening the kitchen doors and drawers from the top 45 degree angle as we didn't want our kitchen height to be 91.5cm this high as no kitchen height should be this tall, it would be very uncomfortable to use. We also couldn't see the expensive black Fenix laminate backing since the Double Profile will cover over it due to this miscalculation. 2) 18th Feb: After kitchen base was laid, we checked and discovered the width of the kitchen island base was "500mm" instead of 600mm as the width of the cabinet was 650mm. It was short of 10cm. 3) We checked and discovered the depth of our kitchen island countertop was only 85.5cm which was shorter by 4.5cm, although our quotation stated 90cm. She said she mentioned it to me via WhatsApp message but I can't find evidence of it. She then explained the depth of the quartz is 90cm so have to deduct off two sides of double profile which the depth for kitchen island is only 85.5cm. But I was charged for a 90cm depth in the quotation. So how is this fair to us homeowners or professional? My husband and I took many annual leaves from our work to oversee the renovation as she is rarely there, not what was promised to us before we signed the contract with her. She has also cancelled on us although she had promised to oversee the renovation. Yes, there are always two sides to the story but I have full evidences of WhatsApp photos, videos, text and voice messages of bad workmanship, unprofessional service and incompetence from Jinling. I am open to share and have nothing to hide or lie about this. I know no renovation are perfect but this journey was painful and terrible for us. Quality of work in both carpentry and flooring seems to be substandard for our home. No confidence in their two years warranty. If possible, please assign someone else to take charge over our house renovation warranty period. We no longer have any mental capacity to continue working with someone who has threatened us. Thank you.

My husband and I first found out about Clarice and Project Guru from a post on one of her home renovation projects, and I remember saying that it was a home where we could see ourselves living in straight away. We met up with 8 IDs in total, Project Guru actually being the last - and we were lucky (Clarice calls it fate!) that she was appointed to us. During our first meeting, she presented us with realistic timelines and deliverables based on the design that we wanted. Once we kickstarted the renovation project, she made sure to always walk through every single step of the process with us, and always kept her communication straight forward and transparent. Even when working with tight timelines, she stuck to the scheduled plan and delivered as promised. Despite having some minor hiccups as with every renovation, we felt informed and attended to throughout the entire process. If we were to go through another home renovation, we would definitely choose Project Guru (and Clarice) again.