Neu Konceptz

Overview

Score Breakdown

9.5out of 10
9.5

Design
9.5

Quality
9.5

Value for Money
9.5

Customer Service

8 Customer Reviews

Excellent (6)

75.0%
Very Good (2)

25.0%
Average (0)

0%
Poor (0)

0%
Terrible (0)

0%

Reviews (8)

Reviewed on Jul 3 2018

Design10
Quality10
Customer Service10
Value for Money10

Srabani Samanta

Right from the outset starting with planning, designing and executing- Jordan was very professional, very approachable and friendly. Our apartment needed structural work but time was limited. He completed the whole work within 5-6weeks and was very punctual as per his timeline. Jordan has still been a very helpful hand even after his work was completed and would always attend to queries and issues.

Project Coordinator(s): Jordan Read more

Reviewed on Sep 16 2017

Design10
Quality10
Customer Service10
Value for Money10

Oh Siew Hui

I would like to express my sincere thanks to Jordan Lee and Jack Chan of Neu Konceptz for creating a tasteful home for me. I strongly recommend Neu Konceptz to anyone looking for high-quality design and results, impeccable service with attention to details and overall good experience. Throughout my renovation journey, I did not have to worry about a thing as Jordan oversaw the coordination of the various works, planned and tracked the timeline and sent timely reminders to me on next steps or actions I need to take. This was invaluable as my job keeps me very busy. They are prompt in replying any queries whenever I text or call them, very patient when I changed my mind on some aspects of the design and always endeavoured to provide objective advice. Even after renovation works are completed, I can still depend on Jordan to help look into some minor matters for my home. Thanks again, Jordan and Jack, and I'm glad to have found your friendship as well!

Project Coordinator(s): Jordan Lee and Jack Chan Read more

Reviewed on Sep 7 2017

Design8
Quality8
Customer Service8
Value for Money8

David Wang

I was happy to have the help of Jordan to do up my house recently. He was helpful and can understand my concept for my house quickly. The final delivery of the job was 90% similar as what he has shown me in his design, and the whole project was done according to the planned schedule! Thank you so much!

Project Coordinator(s): Jordan Read more

Reviewed on Sep 2 2017

Design10
Quality10
Customer Service10
Value for Money10

Sheetal Vohra Gulati

We had a vision of what our home should be like, we had thoughts and colour schemes which we wished for when we first bought our new home in Costa Rhu. Jordan, with his experience and willingness to help and guide us, worked through our ideas & showed us the pros & cons of our ideas. He planned timelines and made us aware of the pitfalls as well. Always smiling & ready to answer our questions, Jordan kept our budget in mind & showed us the shops where tiles, lights, fans, sanitary ware could be bought. His team & workmen always seemed happy & in control of the situation. All in all, we enjoyed the process of making our home with help from Jordan and his team, which was completed and handed over two weeks before the scheduled handover date.

Project Coordinator(s): Read more

Reviewed on Aug 25 2017

Design8
Quality8
Customer Service8
Value for Money8

Shafaq Afraz

We had some structural work done to our apartment- breaking walls and reconstructing. We were very happy with the work Jordan did for us- he understood our needs and worked with us to create great living spaces. The most impressive part is that he has remained in touch and is happy to come down and sort out any bits that need attention, even a year after the renovation. Thank you, Jordan!

Project Coordinator(s): Jordan Read more

Reviewed on Jun 5 2017

Design10
Quality10
Customer Service10
Value for Money10

Chen Wenjuan

Thank you, Jack, from Neu Konceptz for creating a tasteful home for us. When we first got our keys to our new place, we were worried. The kitchen and the rooms were very small, and we didn't like the wood base tone. Immediately we knew we have to seek help from a professional ID. Some quoted really low but the design was not to our liking. Others had great designs but it was not practical for our small place. Jack, however, focus on both the design and the functionality. We were overseas during the renovation period and was glad he actually took pictures to show us the progress. He also went the extra mile to take courses so as to provide the best material for his clients. We felt we were in good hands. Of course, there are bound to have some hiccups and flaws here and there, but we were glad he took responsibility and remained in contact to assist us. We were thankful and for that, we would like to applaud him for his effort and for being an ID we could trust.

Project Coordinator(s): Jack Read more

Reviewed on Mar 7 2017

Design10
Quality10
Customer Service10
Value for Money10

Joseph Endi

The designer understood my vision and concept. They were very creative and their design was what I liked at first when we met. Our designer has friendly service, timely respond, understand my vision and manage to turn them into reality, hardworking, honest and fair pricing, and very accommodating. They have good business ethics even though years after they finished with my house, they will still take care of my follow up request i.e repair works. I am satisfied both in time and work quality. I have had 2 of my houses done by Jack and John, it always exceeded my expectation. Definitely will continue to recommend clients to them.

Project Coordinator(s): Read more

Reviewed on Mar 7 2017

Design10
Quality10
Customer Service10
Value for Money10

Clara Chew

It was easy to communicate with John on the type of design style and comfortably work out the costing. The service provided by him was really great too. He is able to understand our needs, budget & style and could very accurately communicate it through his design. He is also very friendly and easy to work with. He was a responsible man and the entire renovation process was a smooth one with minimal hiccups/delays. We love their design & quality, our family and friends had given us positive comments on how our new home looks.

Project Coordinator(s): John Read more

About Neu Konceptz

Neu Konceptz is an interior design firm established in 2013. Founded by Directors, Jack Chan, John Chan and Gary Wong who were recipients of the International Design Awards; Silver in Interior Design, Residential category 2014. Through limitations comes innovation and at Neu Konceptz, we strive on developing unique design solutions for challenging spaces. Whether you are spending quality moments with your family or constructing a professional and conducive space for your growing business, we believe a well-designed space can bring inspiration into everyday life. We pride ourselves on our craft and attention to details when designing and building interiors that are driven by sustainability, purpose and aesthetics.