Inspire ID Group

We are really thankful to have Sylvester as our ID as he is very patient and thoughtful. He will give us suggestions and update us on the renovation progress. A smooth journey of our whole renovation work and we managed to complete our renovation within the timeline. Sylvester is very responsive even after sale service. We will definitely recommend him for your renovation. Thank you, Sylvester!!

I am writing to express my utmost disappointment and dissatisfaction with the recent inspire interior design service provided by your company,Cheryl. Unfortunately, the experience I had with your team was marred by the consistent display of a bad attitude, which has left me feeling upset and disheartened. Throughout the design process, I encountered several instances of unprofessional behavior from the members of your team. She showed little interest in understanding my vision for the project and seemed unwilling to communicate with client. Her lack of respect for my input made me feel undervalued as a client. Moreover, the communication from your team was consistently poor, with delayed responses and a lack of transparency of timeline. It was challenging to get updates on the status of the design, and when I sought clarification, I was met with impatience and condescension. She would just text me that she was busy. And thereafter no reply regardless of my attempt to contact her. I believe that a successful interior design project requires open communication, collaboration, and a positive attitude from both parties involved. Regrettably, this was not the case with your company, and it has had a significant impact on the overall experience. As a paying client, I expected a level of professionalism and dedication that aligns with the reputation of your firm. Unfortunately, the bad attitude displayed by your team has tarnished my perception of your company and has left me with serious reservations about continuing with the project. When asked her to go site for measurement, she simply ignorant acting arrogant. I strongly urge you to address this matter promptly and take the necessary steps to rectify the situation. I expect a sincere replyfor the subpar treatment I received and assurance that such behavior will not be repeated with future clients. If my concerns are not addressed adequately, I will have no choice but to consider alternative options for completing the interior design project. She needs to be centric in dealing with client. I look forward to receiving a response from you within the next f3 days to discuss how we can move forward and work together to achieve a successful outcome for this project.

Throughout the duration of the project, Benjamin was not only very responsive and on-the-ball, he also was extremely helpful with any questions and last-minute changes we had. He also helped to push through the project within an incredibly short period of time, which was doubly amazing because the renovation period was during that short one-month between Christmas and Chinese New Year, yet the quality of the work is nothing short of fantastic. He is a true professional whom you can entrust your renovation to with confidence and peace of mind.

Krystal is our assigned ID. She came across as a warm and candid person during the first meeting. Her openness and direct personality attracted us. She was able to co-ordinate the work schedule with all our sub-contractors, and completed the renovations on time. She replied to all our queries and requests promptly, and we are very satisfied with her services.

After surveying so many ID groups, we finally decided to pass these important missions to Benjamin. looking at his pass design is something that near to what we wanted and Benjamin is very friendly and open. Is comfortable to communicate with him. He is very helpful. Able to visualise the problem that we may face before hand and he is very good in calculate dimensions to plan and design on our furniture etc. He will also update us with photo on the progress or even help us pick up some of the missing items as we are working to keep us a Peace of mind. Two-way communication is very important and he knows what we want very satisfied with his service and attitude.👍

My husband and I would like to thank Inspire ID Dave for design a beautiful house for us. He is responsible, honest and excellent service. Great Job thank you. 👍👍🤗

We were initially sceptical about engaging ID services though we decided to go with Krystal Boon from Inspire ID as our final choice after visiting a few different companies and their IDs. Krystal was very open and candid from the beginning and helped suggest options when we were relatively clueless. Krystal was very quick to respond and was proactive during this journey. My husband was a rather demanding customer but Krystal was able to meet his requirements, went beyond her scope to help deliver our little nest to us timely. Even during hiccups, Krystal was patient and helped resolved issues promptly. We would like to take this chance to thank Krystal for her commitment and professionalism in helping to create our cosy little home.

ID Dave was introduced to me by my daughter Carol who was also manage by Dave who also expressed her satisfaction with his work. Personally I found him very patience, tolerance n attentive towards my wife demands n ideas, even though my wife sometimes do not know how to express her concept. Kudos to him again for his professionalism n work ethics. Definitely will recommend him to any future new homeowner. 👍👍👍

Inspire ID Group was one of the 6 ID companies that responded to our request for reno quote. We reviewed all 6 quotes and met with 3 IDs for on-site meetups. After the initial rounds of evaluations, we decided to go with Inspire ID Group, Design Consultant, Mr Oscar Ling. Our impression on Oscar Ling was he's quite attentive, calm and patient. Oscar will ask questions to better understand our requirements, ideas, or offered some suggestions for our considerations. Given our tight timeline, Oscar was confident and ensured he can complete the renovation on time as per our scheduled date. Oscar was meticulous as he will always confirm his understanding with us again before he proceeds on every stage as per renovation schedule he provided us. He also worked with my other contractors and service providers to ensure they're on and complete the work on the same timeline as schedule. Oscar will also send me text reminders to get ready all the necessary items like lightings, sink, water taps, gas hob, water heaters, beds, curtains, etc., before he arranges his workers to come in. It has been a very tough and challenging relocation exercise for me and my family these past 2 months. Nonetheless, I truly appreciate and like to thank Oscar Ling for being able to oversee and helped me so much in getting the renovation done on such a tight 5.5 weeks timeline and best of it within our agreed budget! Well done and thank you, Oscar Ling!!

I would like to thank Krystal boon for the seamless process during the whole Reno period. things wouldn't have been so smooth sailing without her helping to oversee everything. thanks Krystal!