In2Space Interior Design

Dear In2Space, We are very blessed to have Henry as our ID. We have sourced many ID and had different quotations. The reason we choose In2Space was based on the first call which showed your professionalism and genuine intentions behind your renovation proposal. I remember Henry gave us 2 quotations where 1 had all our requests while the second one you had separated the non-essential ones to work within our budget. That really was our indication that you would be willing to renovate for us on fairgrounds than focusing heavily on profits/earnings. Henry is also a patient person who went through the ideas and shared the thought process he had. For instance, we might have wanted the kitchen to look aesthetically nice but would have missed out the corners which would affect the practical usage. An example was avoiding having a stove at the side walls which would hamper cooking with large casseroles. These were minor details but would have affected us in a major way should Henry just followed on our wishes fully. In this renovation process, Henry's wisdom and experience helped in ensuring that both aesthetics and practicality were met. Henry had a timeline and it was adhered to and kept up to the date of handing over. There were some hiccups and delays due to Covid. He has already included these delays as buffers in his timeline and kept up to the handover date. He also came on-site frequently and ensured the Reno was kept to the timeline. He also rectified any issues that we shared along the way. Another strength of Henry was his knowledge of electricity and plumping which helped us to envision the reno process seamlessly. This allowed us to ask questions and seek clarifications on areas while we were finalizing the electrical and bath products. Henry also was willing and offered to follow us for a selection of tiles, bath, and kitchen products. This gave us further assurance that he would ensure that the final selection would have fewer hiccups and reduce the need for exchanges or refunds. For instance, tile selection may not be straightforward as it sounds and the color and lighting in our house would affect the mood and overall aesthetics. Henry was able to share the possible combination which helped us in making more informed choices. Henry choice of contractors is seasoned professionals. During my personal home visits, I witnessed the tiler was hardworking and able to handle the tiling process neatly and effectively. This was also seen in the carpenter who has given quality wood and great workmanship for the final product. We were unable to find fault in the cabinet after one month of usage. Likewise, the electrician and plumper were a skilled professional who also helped with our ad hoc requests patiently. One thing worth mentioning was Henry was willing to try out the installation of Philips led hue lights which was different from the usually led light installations. He took it in his stride and managed to install it for us after checking in with Philips directly. Henry was ever willing to respond to our calls, messages queries, whenever we reached out to him. Overall we are very pleased with the final outcome of our house. Mainly project management and the order of the renovation process, knowledge, and intricacies of the ID, are just some of the traits Henry excel in. We were worried about nightmare renovation and bursting our budget which was avoided by Henry being upfront from the start. Delays and hiccups were rare and were resolved by having good communication and having patience. Thank you Henry for giving us a wonderful renovation experience which is also our maiden renovation. Gratefully, Navin & Jacklyn

Possibly the worst place you can go to for an ID. Perhaps the experience is dependent on the ID you got, but due to sheer bad luck we settled down with a mid-age boomer dude named Sun*y. Pre-payment services with all smiles and empty promises, post-payment (after several payments were made), the attitude and service was just disgusting to say the least. First of all, the process at the beginning right after a deposit was made should’ve alarmed us. IDs are supposed to do a 3D composition, we had to chase repeatedly for the illustration and when finally we were shown the designs? One of the plainest shit we have ever seen, it can totally be done by any tom dick harry with basic knowledge of photoshop if I’m being honest. But whatever, it’s not the actual deal yet right? Fine we will bear with it. Workmanship - one of the worst I’ve seen in the industry. I have friends who are IDs (honestly should’ve engaged them instead if they had any bandwidth), and during housewarming thanks to their sharp eyes, we saw details that shouldn’t have been an issue. Such as simple carpentry edges that were damaged, scratched tiles, built in carpentry where the mechanical design didn't even fit (i.e. placements not aligned, scratches etc) choosing outdated toilet doors (without consulting us or giving us any say in design/type of door), inaccurate selection of colours (that we chose but he apparently didn’t give a f about our opinions) when questioned, he thinks a simple “sorry/ps” will cut it for his irresponsible attitude geez. Mind you, given his age and "experience", we would automatically assume a higher degree of professionalism in his work and attitude but it’s the complete opposite. And given the number of damaged goods handed to us, we would expect a complete change of items, after all we paid to have our house *newly* renovated right? I think at one point we were too kind to even accept his 'ps/sorry etc.' should've asked for a complete replacements of the damaged items! Also, an ID’s job is to always be in contact with the house owner right? To inform you of relevant updates, progress and most importantly to be at the site as often as possible to monitor the work done by his sub-contractors and rectify any mistakes seen on the spot (could have save everyone's time and money tbh). Well in this case, it's again the complete opposite! We were always the ones reaching out, checking on progress, rushing for certain things to be done. & since we were often at the reno-site as well, we can confirm he was 'almost' always MIA. There were also times where this unprofessional dude would simply hang up on us when we called him to clarify on certain things, as if he was harassed lol what a joke. NOT EVEN minimal customer service was rendered. How awesome! Anyway it took me a long time to contemplate whether to make this review, but after the most recent horrifying rude encounter, I’ve decided this sort of business does not deserve any form of graciousness. And future customers should be warned. Of course 1 black sheep’s shouldn’t have to represent the entire ID firm, but engage at your own risk people!

Special thanks to our ID Cheryl, for helping us to create our first BTO to become our dream home. She is the most detailed, patient and collaborative interior designer we have come across.

Great service by Niklas. He is reliable and patient, provides good advice and delivers most of the things nicely.

A job was well done by Noemi Cruz of In2Space. She had provided an excellent service from the conceptualization of the design to the renovation itself and even after moving in. During the renovation, she ensured that all the details were looked into by providing regular site visit and close coordination with all the contractors. Every single change was properly relayed to us through frequent calls and exchange of WhatsApp messages. She’s extremely receptive to feedback, all additional and last minute changes and requests were accommodated in full satisfaction. She’s a very meticulous person, which is considered an asset of a good designer. In fact, before we see any defect, she already asked the contractor to fix it. She even took time out to accompany us shopping for lights, curtains, and wallpaper. After the renovation completion, she remained responsive. She attended immediately to the minor defect which was overlooked during the turn-over.

I would like to Thanks Sabrina from In2space for her experience and effort in renovating my home. She knows that I just move back from overseas and needed my house urgently, She makes it real fast for my kitchen cabinet, kitchen door and my bedroom wardrobe. Everything was done nicely and my wife really likes the kitchen door and the carpentry works from her carpenter. Good workmanship! She uses her experience to let us know where and what needs to change and how to save space.

I am thankful to Sammy who is my ID for her meticulous work in ensuring that the entire renovation process is completed smoothly. There were a couple of hiccups with the kitchen, but she was still very patient in explaining the issues to me. Sammy was detailed and responsive in updating me on the progress and rectifications that needed to be done. She was also very helpful in providing advice with regards to the colour scheme of the house, materials used etc., all the while bearing my budget in mind. Best of all, what I liked about her service was her honesty and helpfulness even after the completion of the renovations.

Sammy from in2space did propose a no-frills package just what I needed bearing in mind we are young first-time owners on a budget. The process was smooth and when we were not able to be on site when required, Niklas always came by on behalf and went with pictures and videos to ensure it is what we wanted. Also, as we tend to be fickle-minded in our choices, Niklas and Sammy were more than willing to accommodate last minute changes.

I am happy and satisfied to have selected In2Space to do my home renovation. Reasonable pricing and good workmanship! Special thanks to my ID, Cheryl, who has been very helpful and responsive. She had given me good and practical advice in selecting the right furniture and fittings. Even in the layout of the custom made furniture, she had my interest at heart and help me to design one which suits my needs even before I encounter them.

I would like to thank Marcus for his sincere time and effort in drafting out our ID plans and doing up some sketches for our house. He is one of the most detailed, patient and collaborative interior designer we have come across.