81 Ubi Avenue 4, #01-11 UB.One, Singapore 408830
Fifth Avenue Interior is a local-based interior design firm specialising in custom residential, retail and office design. As a full-service firm, all projects receive singular focus and attention to details, which carries a successful project from concept through to completion.
August 17, 2018
We were attended by a young chap named Jack even thro we did not make any prior appointment. Jack welcomed and attended to us promptly. Our first impression of Jack was that he seems to be a nice guy, approachable and knowledgeable in his field of work. In our mind, we were thinking what can Jack propose to us. Of course, Fifth Avenue was not the only ID firm we visited. Having read unpleasant experiences on renovation online, we decided to do our homework by checking out more ID firms.
In between our continual sourcing for suitable IDs, we met Jack for quite a few more times. Most of our meetings were held on weekdays, after our work hours. The meetings dragged for long hours while Jack tried to understand more of our needs and his counter proposals of ideas etc. Not forgetting Jack had always skipped his dinner to discuss with us till late at night, quite often even past midnight. And the fact is, at that point of time, we had not even firmed up which ID firm we shall entrust to complete our project. Despite that, Jack remained neutral and spent countless hours just to meet us to discuss and expand on our ideas.
As more meetings went by, we found Jack to be a sincere person. He is non-pushy and most importantly more than willing to impart his knowledge in advising us on how to make our dream becomes a reality. He is objective and knows how to blend aesthetic with practicality. When it comes to choosing a suitable ID, knowledge and price are top considerations for most new house owners. However, we also have another set of criteria. We must feel comfortable when working with the selected ID so that communication with him or her will not be a pain during our renovation journey.
Finally, after numerous meetings with Jack and other two shortlisted IDs from other ID firms, we selected Jack to be our ID because we feel that he is responsive, responsible and have the confidence not only to complete our project to what we want but at the same time able to have the command and control over his contractors.
As a new house owner, we were not expert when it comes to defects checking. Jack volunteered to come over and carefully checked each and every corner of our house despite his busy schedule then. While we were overseas holidaying, Jack had kept us posted on the updates of progress almost on a daily basis.
Jack had used his initiative to help us covered up the bomb shelter ventilation, something we did not discuss previously. We were grateful he had used his initiative to ensure perfectness to our home.
There was one night we went up to our house to discuss our furniture placements etc. The place was dark (no lights installed yet at that point of time), and it was past midnight. Suddenly we heard someone opening the main gate. We were shocked as we were not expecting anyone at that time since contractors/workers had already knocked off long ago. Guess who showed up?! Jack! Way past 12 midnight and he was there to do the inspection of work done by his workers earlier during the day! While we were surprised by his presence, we were much more impressed by Jack’s dedication and commitment to ensure work done in order. He had also asked the contractors to do up the skirting for the base to our fridge, using the different tones from our flooring vinyl. The design was beautifully done up. Again, this was not something we had discussed before. Jack had again used his initiative to help us improve the overall look of our home.
Of course, there were some minor workmanship issues after the rush. Good thing to note, even before we did our defects checking, Jack had already done his rounds and had already highlighted the defects to his contractors. The defects were mostly settled promptly without having us to chase him for rectifications.
Then came the big day for us to move into our newly renovated house. On this big day, Jack even bought his family over to congratulate us on our moving despite his busy schedule! We were so happy to see Jack and his family, but at the same time apologetic to his wife for all the extended meetings we had with Jack when we were in the planning stage of our house renovation. Lucky for us, Jack’s wife is very understanding. Once again we were touched by Jack’s sincerity…
Even after making our final payment to Fifth Avenue, we spoke to Jack about some enhancements we would like to have. Jack attended promptly to our request and provided us with a reasonable quote. Jack also helped to coordinate the work to be done at our convenience too. In addition, Jack had gone the extra mile to help us source for suitable brackets for our TV and ironing board! And he did not even accept our payment for this additional stuff he helped us buy.
In conclusion, we are very pleased with the final product Jack had delivered. We had never regretted at any point throughout our renovation journey in selecting Fifth Avenue or Jack. Jack had delivered a great piece of work, the ideal home in our mind had actualized. Jack had done an extraordinary job, and we are proud of him for a project well done. We will not hesitate to recommend Jack to anyone who is looking for a sincere, knowledgeable and trustworthy ID.
July 8, 2018
Prior to 5th Ave, we met up with quite a number of IDs to get a gist of the market rates and what they offered for kitchens. We decided to go with Royston because of the reasonable (not the highest, though not the lowest either) and he had his own strong opinions on aesthetics (what we’re paying an ID for).
While it’s true that Royston is young and isn’t the most experienced of the bunch – our hiccups here and there throughout 6 weeks were largely resolved in a responsive manner. Now we’ve got a unique kitchen that we are all happy with. If you’d like to give a young ID a chance to conceptualise something that doesn’t look run-of-mill, you’d consider Royston. 🙂
June 26, 2018
Our ID is Kenny and we would like to recommend him as it is difficult to find someone who is patient and reliable in working through the details with us and arranging with us multiple appointments.
We understand that we weren’t the easiest to work with because of time constraints and budget as well as being indecisive about colours for wall paint and etc. But Kenny was extremely patient, not pushy and very understanding. He took up the responsibility of keeping us updated and walking us through the process till completion and at times took it upon himself to go the extra mile by checking in during the wee hours in the morning to make sure that everything is up to expectation and more.
The contractors were not up to expectation in terms of workmanship but our ID saw to the best of his abilities and we are very grateful for having him as our ID.
The flooring is beautifully done for all the rooms and the main area. The kitchen was done beyond our expectations and we are very pleased with the results.
June 8, 2018
Able to offer good advice on the renovation. Convenient – one-stop shop for all your renovation needs. My ID, Jack, is flexible and accommodating.
June 3, 2018
My husband and I purchased our 5 room resale flat which needed major renovation. We renovated the ENTIRE unit. Our interior designer is Lucas Wu, and we would like to say, fate had certainly brought us together because we received nothing but the BEST service from him. Since the very first appointment, we instantly clicked. Not only did he wowed us with the 3D rendering, “Your dream, We Actualize”, but he most definitely lived up to that motto by making our 3D rendering into a reality. Our once old and bland looking flat had been transformed into a beautiful condo style apartment.