4.8
Esen Interior Boutique

Esen Interior Boutique

3 Reviews 1 Project
Address: 110 Joo Chiat Road, Singapore 427401

Overview

Score Breakdown

  • 4.8out of 10
  • 5.5
    Design
  • 1.7
    Quality
  • 5.7
    Value for Money
  • 6.1
    Customer Service

3 Customer Reviews

  • Excellent (0)
    0%
  • Very Good (2)
    66.7%
  • Average (0)
    0%
  • Poor (0)
    0%
  • Terrible (1)
    0%

Reviews (3)

beatport

Verified user

Reviewed on May 17 2022
6.6
  • Design7.8
  • Quality2.1
  • Value for Money8
  • Customer Service8.6

Worst renovation and sulks workmanship

[28/08/2021, 22:21] Max Esen Boss: Disappointment? I am aware and is monitoring the whole progress of the works, pretty shock in the way of the reply. Hope things doesn’t goes o this way. Since there’s so much of misunderstanding even on the WhatsApp massages, I will get my guys to work on the ball on each individual items to sign and chop before proceeding. I will counter sign for acknowledgment . By doing this I think will be more clear and no further dispute. This will works well for both parties ya [28/08/2021, 22:21] Max Esen Boss: Hope this response is on the positive side on your end ya 👍 🖕🖕🖕Those are the messages written by the Boss Empty promises by the Boss itself.🖕 And more .more.more dispute and empty promises by to their sales representative and Project Manager. Issues them a letter from Lawyer. but still doesn't get back to us to finish up the unfinish works that suppose to be done. Unfinished TV console not completed. Basin and Kitchen table top not completed. Until now I have no kitchen sink and table top.i have to wash my plate on the toilet sink. And cook using portable gas stoves. No acid wash on completed toilets done. I will take a small tribunal Claim against them again. And all of the staff in the Reno chat group left the chat group without finishing the unfinish works remains. I wish I could elaborate more. But too heart broken and full of disappointed to comments. Those victims that are on the same boat with me will understand more.😢😓😓
Project Coordinator(s): Jasper and Andez Read more
beatport

Verified user

Reviewed on May 17 2022
6.6
  • Design7.8
  • Quality2.1
  • Value for Money8
  • Customer Service8.6

Worst renovation and sulks workmanship

[28/08/2021, 22:21] Max Esen Boss: Disappointment? I am aware and is monitoring the whole progress of the works, pretty shock in the way of the reply. Hope things doesn’t goes o this way. Since there’s so much of misunderstanding even on the WhatsApp massages, I will get my guys to work on the ball on each individual items to sign and chop before proceeding. I will counter sign for acknowledgment . By doing this I think will be more clear and no further dispute. This will works well for both parties ya [28/08/2021, 22:21] Max Esen Boss: Hope this response is on the positive side on your end ya 👍 🖕🖕🖕Those are the messages written by the Boss Empty promises by the Boss itself.🖕 And more .more.more dispute and empty promises by to their sales representative and Project Manager. Issues them a letter from Lawyer. but still doesn't get back to us to finish up the unfinish works that suppose to be done. Unfinished TV console not completed. Basin and Kitchen table top not completed. Until now I have no kitchen sink and table top.i have to wash my plate on the toilet sink. And cook using portable gas stoves. No acid wash on completed toilets done. I will take a small tribunal Claim against them again. And all of the staff in the Reno chat group left the chat group without finishing the unfinish works remains. I wish I could elaborate more. But too heart broken and full of disappointed to comments. Those victims that are on the same boat with me will understand more.😢😓😓
Project Coordinator(s): Jasper and Andez Read more
beatport

Verified user

Reviewed on Jan 19 2022
1
  • Design1
  • Quality1
  • Value for Money1
  • Customer Service1

Very bad experience at Esen Interior Boutique

Be careful of this company Esen Interior Boutique. They spoilt all our pleasant dreams of moving in to our new house smoothly. Project started July 2021. I made first payment in July 2021. Supposed to finish by end-Oct 2021. Now it is 11th Jan 2022 (7 months later). The works have been delayed and each time we ask they give empty promises, then will do one or 2 thing and then no works will go on until we push again- the reasons they give are ambiguous. They left many jobs hanging and not complete, even after taking 7 months. Now, I have to fork out extra money to pay others to finish these jobs. Eg: just do scraping on the floor. Any layman can find someone in carousell and get the job done by tomorrow. But this guys call themselves renovation firm, and cannot get someone to do this, for weeks already. This is just a small sample. I’ll write more on what else they left hanging in my house in my extensive review. This company management showed his pleasant side to us in the initial stages, and his true colours only at the later stages, AFTER we have made the significant payments- like carpentry!! He makes legal threats at us even if we ask simple questions, so that we don’t disturb him. He might not even be the real owner of the company, and I don’t know what other shady things are behind this company. I’m writing a more extensive review about the company Esen Interior Boutique, with evidence and records. But in the meantime, I’m writing this brief to prevent ANY next victim to this company. If you STILL fall into this company, God help you. If you need to verify the authenticity of this review, you can call or whatsapp me @ 91097721, no problem. If you are one of the house owners who experienced the same issue as me with this company, contact me so that we can discuss on how to resolve this matter together.
Project Coordinator(s): Anders Read more

About Esen Interior Boutique

In 2017, Esen Group started solely as an interior design studio. Since then, we have grown into an integrated design studio that provides solutions in interior design, furnishings, and home wellness. We believe that a life filled with design is a life well-lived. This is why we are committed to exploring all the ways in which design helps us to create healthier and happier lifestyles. We love what we do and it shows in the way we partner with our clients, working with them to seamlessly turn their dream into reality. We seek first to always listen and understand your needs. Our expertise in end-to-end project management combined with a superior aftersales support commitment is the reason our clients entrust us with their projects and budgets. Our fundamental appreciation for design and functionality underlies the way we approach every residential, retail, and commercial project.

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