9.6
DSOD Interior

DSOD Interior

16 Reviews 40 Projects
1 people have enquired recently
Address: 61 Ubi Road, #01-31, Oxley Bizhub, Singapore 408727

Overview

Score Breakdown

  • 9.6out of 10
  • 9.5
    Design
  • 9.7
    Quality
  • 9.6
    Value for Money
  • 9.5
    Customer Service

16 Customer Reviews

  • Excellent (15)
    93.8%
  • Very Good (0)
    0%
  • Average (0)
    0%
  • Poor (1)
    6.3%
  • Terrible (0)
    0%

Reviews (16)

beatport

Verified user

Reviewed on May 21 2022
3.5
  • Design2.7
  • Quality5
  • Value for Money4
  • Customer Service2.4

The most shitty and worst renovation experience I ever had in my lifetime!

Definitely would not recommend at this point in time. I'd engaged Don and his team since last Dec 2021 after several sales and design pitch and we got sold with all the governance and tightness of execution communicated. However, after 2 months into the execution from Feb 2022, my Attic has not been completed. There are issues with project and account management, there's no follow ups on what's next.. sometimes, no activities for the entire week and no updates and what's pending and when's the next activities. The devils are in the details which are frustrating as alot of these details were not discussed nor consulted and ended up with multiple rectifications. Many of the discussed requirements were not implemented and had to do "patch" jobs or insisted that it was either not included nor as per design when its not. Many a time was about - "this was how it was done in other projects.. etc". This is a personalised service, its about customizing to the lifestyle. Trying to turn this around right now and giving him the opportunity to redeem himself and the company... as we still have the rest of our house (2nd level, 1st level & Basement) that we had not even started - due to us living in during the renovation. If it continues to be as frustrating an experience as right now, we would have to explore a painful approach to rectifying this situation. More to come... Update 20th May 1) Phase 1: Attic still not complete - already after 3 months. - Double glaze sliding glass door delivered and installed, found that the sliding track sill is not recessed into the wooden flooring at the edge of the stairs and Don told me “it’s like that”. My 4yo daughter and dog has no way of going to the attic as the edges of the track sill were wide and think protruding out with sharp edges. Told him that I want it removed and took abit of argument for him to relent. - floor varnishing was not completed. Parts of the replaced wood were still uneven. Parts of the wooden floor area wasn’t done up as they claim that it’s being blocked by glass panel, which leaves an awful 1/2 done job. Kept insisting right from the start that it can be done and gave me a curve ball and say it can’t now after wasting so much time. He wants to charge me partial work done on varnishing which I refused and getting him to remove it out from the quote. I’m now left with rectifying the whole thing on my own and time wastage. Wanted to charge me extra for glass removal, so he can complete the job. Told him to go fly kite. - Decided to remove all wardrobe from the quote and source my own wardrobe contractor once the rooms are ready. 2) Phase 2 - Basement & 3 bedrooms. - Don insist of removing all the re-grouting activities, paint work and get me find my own contractor to do it. - I had also removed all varnishing works for the rest of my 4 bedrooms and got another contractor to do it independently. - last night he sent me a revised quote which was not right. And insist on me to pay him the remaining 70% which I declined till he provides a correct revised amount based on the changes. He threatened to stopped all works until I pay up. It’s time I engage CASE and lawyer up myself. 3) Phase 3 - Living, Dining, Kitchen & MBR - not started and configuration not finalized as yet.
Project Coordinator(s): Don Read more
beatport
Reviewed on Jan 1 2020
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Phua Kaiying

Most interior design firms are able to produce good designs, but few are able to come out with designs that clients want. As first-time homeowners, we were idealistic and at times, clueless. Yet DSOD is able to direct us in the right places, marrying both practical and idealistic design into what we now call, our home. What DSOD had conceptualised for us, was far better than what we had imagined – especially when it comes to the proposed layout for our living and dining area. We have heard, nothing, but compliments of our new home, thanks to DSOD, Don and team!
Project Coordinator(s): Don Read more
beatport
Reviewed on Oct 15 2019
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Chandra Wijaya

We are very impressed with Don and his team. They are very professional and very organised. One of the aspects which attracted us to DSOD and are able to garner trust. It was a very pleasant experience and I would highly recommend people to engage DSOD services. I look forward to working with you again in the future.
Project Coordinator(s): Don Read more
beatport
Reviewed on Aug 14 2019
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Regina Wong

Choosing DSOD’s Don as our interior designer has been the best decision we ever made! He sat down to chat with us, understanding our needs and requirements before designing our resale 5-room flat. When we saw the first draft of his proposed design, we have nothing much to change and just simply love the design already! He’s detailed to the point of buying the lights, chairs, dining table, sofa with us, giving us suggestions on which to choose to fit our design of the house. Jed helped to liaise with the renovation process and he has been a great help, keeping the renovation to the timeline and updating us with the progress weekly. Overall, we enjoyed interacting with the team. They are friendly, easy and provide excellent service! It is a very wonderful experience! If we ever need any renovation again in the future, they will surely be the one we will approach once again! 👍🏻😄
Project Coordinator(s): Jed Read more
beatport
Reviewed on Oct 22 2018
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Brenda Lam

My mom and I are glad to have engaged DSOD for the renovation of our home. They were very professional and willing to listen to our needs. Also, they helped chose the right materials which will better suit our lifestyle. We were happy that DSOD completed the entire project within three months as we understand that the longer the process stretches, the more tiring it gets. We would definitely engage them again for future renovations.
Project Coordinator(s): Read more
beatport
Reviewed on Jun 28 2018
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Diana Teow

Thanks to Don and his team for all that they have done for our renovation. Don goes an extra mile, and always pay attention to even the finest detail. Really glad that we engaged him for our renovation as it went very smoothly and we did not need to worry about the contractors as Don and his team took care of everything.
Project Coordinator(s): Don Read more
beatport
Reviewed on Apr 7 2018
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Freddie Lam

Truly outstanding work by Don and his team. Regardless of challenges, they will certainly overcome it. We decided after renovation has started to replace the laminate floorings provided into tiles, Don and his team managed to fit such a major change without any delay to the project. The artisan in Don handcrafts a well-designed masterpiece that lives and breathes the soul of the house.
Project Coordinator(s): Don Read more
beatport
Reviewed on Dec 9 2017
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Loan Nguyen

2nd time engaging DSOD Interior. Amazing in design and enjoyable renovation experience. Their design is always unique and keeps surprising us. Most importantly friendly colleagues.
Project Coordinator(s):
beatport
Reviewed on Jun 6 2017
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Samuel S

I have so much love with DSOD. I shall list it down 1 by 1.1) Their designs are so IRRESISTIBLE that my wife and I can't stop thinking of it even when we shop for other ID 1) Their designs are so IRRESISTIBLE that my wife and I can't stop thinking of it even when we shop for other ID2) The team are so ACCOMMODATING that we do not want to leave their office and end up going home late. 2) The team are so ACCOMMODATING that we do not want to leave their office and end up going home late.3) Jed and Khalisa are so HELPFUL! Jed helped to touch up some paint by himself. Very professionally done. Khalisa 3) Jed and Khalisa are so HELPFUL! Jed helped to touch up some paint by himself. Very professionally done. Khalisa has to burn some of her Sunday to meet us to choose some tiles/doors. How can we don't like them? 4) Don. The boss of DOSD. It's all because of YOU! Because of your irresistible design, sweet talks, accommodating and helpful staffs that made us choose u.Lastly, thank you guys for everything. Without you, we may not have such a beautiful, comfortable house. Lastly, thank you guys for everything. Without you, we may not have such a beautiful, comfortable house.The process of creating this house The process of creating this house was memorable.. let's not end our relationship here
Project Coordinator(s): Jed, Khalisa, Don Read more
beatport
Reviewed on Jun 3 2017
10
  • Design10
  • Quality10
  • Customer Service10
  • Value for Money10

Ramesh E

DSOD is an excellent company that strives to fully satisfy. Amazing attention to detail and incredibly responsive. This was the only company that truly listened to our desires and made sure to explain all possible options and limitations that could lie ahead. They have a trustworthy, courteous and hardworking group of craftsman. The end was everything and more than we were hoping for. We had a double volume space in our living room and building up stairs to the loft without support was a challenge which they made it possible. Don is a very detailed person and he would not compromise on any tiny details which is the most satisfying part. They made my family very happy and proud of our new home. Thank you!‎
Project Coordinator(s): Don Read more

Projects (40)

About DSOD Interior

A creative leading interior design firm established in 2012. DSOD has won several international awards across the world and our aims are to cultivate a corporate identity as an international designer brand that ensures all design are the highest quality and express the refine of creativity. We offer multi-disciplinary expertise in residential, office, retail and F&B that undertake an appreciation of brand objective & lifestyle. From the beginning, DSOD pioneered a sustainable approach to communication and further spectrum our expertise of enthusiasm and knowledge into the final process. The design we provide in DSOD is always distinct with its own character and giving an opportunity to change the feel of an empty space into an ever-lasting lifestyle. We also believed the strong connection between the quality of design and the art of packaging. Our design strategies are tailored to every individual project that collectively recognises as a constructive dialogue.

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