10
Doubble Interior Associates

Doubble Interior Associates

15 Reviews 16 Projects
Address: 240B Geylang Road, Singapore 389299 ( 3rd floor )

Overview

Score Breakdown

  • 10out of 10
  • 10.0
    Design
  • 10.0
    Quality
  • 10.0
    Value for Money
  • 10.0
    Customer Service

15 Customer Reviews

  • Excellent (15)
    100.0%
  • Very Good (0)
    0%
  • Average (0)
    0%
  • Poor (0)
    0%
  • Terrible (0)
    0%

Reviews (15)

beatport
Reviewed on Aug 9 2022
10
  • Design10
  • Quality10
  • Value for Money10
  • Customer Service10

Very approachable, polite & friendly

We would like to extend our appreciation to our ID, WeiDe, for transforming our house into a homey place of our own. He was very approachable, polite & friendly. We definitely enjoyed the process from the beginning till the end. Once again I appreciate Doubble Interior and designer WeiDe services, and a big thank you to everyone.
Project Coordinator(s): WeiDe Read more
beatport
Reviewed on Jun 20 2022
10
  • Design10
  • Quality10
  • Value for Money10
  • Customer Service10

WeiDe has done a wonderful job with our home.

Our ID, WeiDe, has done a wonderful job with our home! He was grasp what we wanted just from our first meeting and made the whole design/renovation process an enjoyable one overall. He will also take time to explain why certain ideas may not be practical and provide counter suggestions, demonstrating his experience and knowledge in this field on what works and what doesn’t. We definitely recommend WeiDe to anyone who is looking for an ID. Good work! 👍
Project Coordinator(s): WeiDe Read more
beatport
Reviewed on Jun 15 2022
10
  • Design10
  • Quality10
  • Value for Money10
  • Customer Service10

The most smooth and enjoyable process

We first found out about Doubble randomly from the website Atap. They don't have a lot of portfolio on the site but one photo caught our eyes, what drawn our attention was their portfolio has quite a bit of closeup photos, and the quality of the carpentry and composition of these pictures shows their confidence and taste in their work that quite matches with what we're looking for. Our designers were William (one of the founders) and Ebah, they were both very friendly and professional. Below are some of our experiences working with them. -Communication- Throughout the design and renovation process, one thing that we really enjoyed was communication. it's always very direct and honest on what they can do and can't do, whether or not it's realistic. William was experienced and able to adapt to our requests and provide solutions to meet our needs. We wanted to have a bigger walk-in wardrobe than what the developer provided and William came up with a solution to maximize the space by moving the door position without compromising on the overall impression of the room size. Whenever we have concerns or uncertainties he will give us assurance whether the idea works and not just blindly accommodate our needs, the communication feels more like a collaboration, like they really care about you and the satisfaction you get when you live in your new home. More importantly is that they treat their clients like friends (at least this is our experience), very genuine and sincere, they try their best to work within the budget we have and don't feel like they're constantly giving you a 'sales pitch' and trying to squeeze money out of you. Even when there was an issue with the renovation they were honest to let us know what happened and how they plan to rectify it. Once during renovation we found out that a window was left open during a heavy downpour and the wooden floorboards were soaking wet because of this. When we informed William and Ebah about this they immediately assured us that they will investigate and assess the damage, and if they really find the flooring damaged they will replace them for us, which they did eventually. -Helpfulness- Doubble has been very helpful and very generous with giving suggestions and advice. We can always ask them for their opinion even if it's not technically part of their scope. For example when we were shopping for sofas, William came with us to the shop to advise us on which sofa and seats and what color to get that works best with our ID, but we have very specific 'comfort' requirements and a lot of the designer sofas are not very comfortable to actually sit on, so he actually spent a few hours with us to find something that is the best of both worlds. Apart from that, we also asked them for advice on other stuff such as bar stool color/design, measurement on appliances, curtain color, carpet size, decor, and they even bought lights and bulbs for us at a discounted price! They even helped us install some big appliances such as a dishwasher, washing machine and TV/TV bracket etc. We had contracted some other vendors to work on air conditioning, curtains and (simple) landscaping, and William and Ebah asked us to pass him the contractors' numbers and he coordinated with them directly for us. They also helped receive parcels and bulky deliveries to the site and we didn't even need to be there personally! I can say it's really a hassle free experience. -Integrity- We engaged with them after MCO 1 but MCO 2 came and we weren't able to start our renovation. During which raw material price hiked up drastically, but William was honest and didn't take this opportunity to mark up our renovation price, he told us our price was locked before the price hike and his cost with the supplier was also locked, so they will charge us what was in our original quote. It was easy for him to exploit us and we couldn't have done anything but they didn't, which I really appreciate. There was an incident where our furniture was going to be delivered but the house was still very dusty, knowing the timeline Ebah had arranged for cleaners to come the day before the deliveries arrive, but unfortunately the cleaners didn't show up on that day. Strapped for time, William and Ebah and another one of his colleagues went to our house and personally cleaned it! and this happened during Puasa Month, we felt really bad for Ebah when we found out but really appreciated what they did for us in keeping their promise. -Workmanship- Doubble's is especially proud of their carpenters, before we engaged with them they invited us to their studio in Bukit Jalil to check out their carpentry work, which looked good but at the same time we did had doubts whether our house will be done by the same carpenters or will it have the same quality. Turns out the actual result is quite consistent with what they promised, the cabinet doors and drawers all line up perfectly and open smoothly, the laminated surfaces look neat, and the edges of the laminated panels are treated nicely. Our house has A LOT of fluted panels which were all laminated, and I saw their 'Sifu' carpenters patiently going through and touching up each and every edge of the fluted panel manually. They have also taken extra care on the work they do, our bed design is a customized raised platform, and they put in extra care and RnD in the factory to ensure that the bed's structure is strong enough to withstand people jumping on the platform. Overall I am very satisfied with the quality and value of their work, and even if there's any defect or feedback, they will go out of their way to rectify it for us. We have dealt with a few renovators and contractors over the years for our previous houses and offices and I must say dealing with Doubble has been the most smooth and enjoyable process of them all. As with any renovation, there are hiccups along the way, but how they dealt with the situation is what makes them different. Instead of playing the blame game, Doubble is there to solve problems and to make your dream home the best it could be. Overall the experience has been very positive and I highly recommend them if you're looking to renovate your place!
Project Coordinator(s): William and Ebah Read more
beatport
Reviewed on Jun 12 2022
10
  • Design10
  • Quality10
  • Value for Money10
  • Customer Service10

Very professional and efficient

We were assigned to WeiDe as our ID and we can not be thankful enough. He got the designs we wanted right and it was a lovely experience working with him from start to end. WeiDe proved to be very professional and efficient when it comes to problem handling as well, which we really much appreciate! Overall , we are happy with his service and really thankful for all great work that he has done for us! Good work!
Project Coordinator(s): WeiDe Read more
beatport
Reviewed on Jun 9 2022
10
  • Design10
  • Quality10
  • Value for Money10
  • Customer Service10

A very pleasant journey working with Wan Xin

One of the best decisions made was to engage Wan Xin as our designer for our renovation journey. She is very comfortable liaising with. Most importantly she responded and replies to our queries and question very fast even though after the handover. She is always responsive and professional in helping us with the problem we encountered. It has been a very pleasant journey working with Wan Xin! Thank you once again!
Project Coordinator(s): Wan Xin Read more
beatport
Reviewed on Apr 19 2022
10
  • Design10
  • Quality10
  • Value for Money10
  • Customer Service10

Good design, attention to details, good workmanship, good quality and good customer service

I’ve been waited for 4 months before I give this review, just to ensure I’m objective in giving fair review. From beginning I’m impress with Naythan’s professionalism in handling my enquiry as I actually meet 4 ID company and turn out he is the one come back with professional advice and quotation that make sense, not the cheapest one but with better material. One of the ID even not responding at all, maybe my budget is too small for them. Lemon is the designer that actually handle my case but he is wrapping up other project hence Naythan help to manage all my enquiries. Whenever they have roadblocks and challenges they will discuss with their other peers to solve it, so it’s good and show their company’s culture. Lemon is good in collaborating with other contractor like electrician, plaster ceiling and carpenter. They know I need to rush in before year end and Lemon even work proactively to adjust the schedule with some other contractor to finish the work as soon as possible. The only downside is the delay from carpenter, I know it’s lack of manpower and everyone else is rushing to move in before year end / CNY but I think they can improve the time planning, nevertheless the carpenter is quite good in their workmanship and they even improve some kitchen cabinets’ partition that is not in Lemon’s design, which I really appreciated. On the last day before handing over my house, together with Lemon and carpenter we work until 10pm to wrap things up, so their commitment and work attitude is top notch, also want to highlight that during that few days it’s flood everywhere in Klang and Shah Alam which make the material delivery even more complicated but they try their very best to deliver. After I move in there’s some touch up and small fixes here and there are required and Lemon always following up closely with me and make sure the carpenter and wet work side come and fix it, so after sales service is definitely something you no need to worry about. Also I want to call out that there’s a very sweet gesture, that Naythan and Lemon give me a housewarming gift which is a surprise to me. In conclusion these 2 young guys are very good, and I like them very much, good design, attention to details, good workmanship, good quality and good customer service…strongly recommended!!
Project Coordinator(s): Naythan and Lemon Read more
beatport
Reviewed on Jan 5 2022
10
  • Design10
  • Quality10
  • Value for Money10
  • Customer Service10

Very helpful and patient

I had the amazing opportunity to work with Brenda on my house renovation. I was very specific with what I wanted for my new space and Brenda understood the assignment immediately. The design she provided looked amazing. She was very helpful and patient with my requests during the entire process. I highly recommend her for your interior needs. Thanks Brenda !!
Project Coordinator(s): Brenda Read more
beatport
Reviewed on Jan 4 2022
10
  • Design10
  • Quality10
  • Value for Money10
  • Customer Service10

I have nothing but praise for William and Brenda

I have nothing but praise for William and Brenda. Both are warm professionals who truly understand my needs and constraints, always try their very best to help me achieve the dream house look I want and solve the problems fast. I sincerely believe William is the epitome of excellence in his field and will wholeheartedly recommend him, Brenda and the team to anyone who is seeking for quality interior designer!
Project Coordinator(s): William and Brenda Read more
beatport
Reviewed on Jan 3 2022
10
  • Design10
  • Quality10
  • Value for Money10
  • Customer Service10

The team did an excellent job on our new home.

Would like to thank Brenda Chung for her patience and work. Brenda and her team did an excellent job on our new home. Although we had a few miscommunications along the way but she will fixed it almost immediately. I look up on this young lady.
Project Coordinator(s): Brenda Chung
beatport
Reviewed on Oct 30 2021
10
  • Design10
  • Quality10
  • Value for Money10
  • Customer Service10

I hope to continue working with you on other projects in our home.

Thank you so much Andrew Pang for accessorizing our home. Once again we would like to express our gratitude for all services provided so far and hope to continue working with you on other projects in our home.
Project Coordinator(s): Andrew Pang

About Doubble Interior Associates

With the name conveys a sense of multiplication and extra, we strive in delivering more than expected in every direction.

It is undoubtable that the outcome of a project matters greatly, and that we will surely fulfil, but what makes one feel better here is the process that leads to it. It is never just about the business alone; it is how you feel from the start until the end of the process that matters. We want you to be able to feel comfortable and happy throughout the whole journey with us.

In Doubble, we aim to remain friends with our clients. 

READY TO RENOVATE?

Start meeting professionals for quote

Enquire Now
GET FREE QUOTE