I have visited a few home renovation companies to obtain a good feel of the processes and the amount of money I need to spend on turning my aging HDB flat into a condo look dream home. They were a mix of bigger names and other firms of smaller scale. We realized continue spending time on doing budget hunting do not make much sense and as such, we gave ourselves a short pause to work out a specification sheet detailing our basic and minimum expectation. This was used as a tool to obtain quotes for a better comparison not just basing on numbers alone. The result turn out to be fascinating and it has helped us to drop firms that has either sending me an inexperience representatives, or has given us impression that they are interested in bigger fish. With it, we were able to know the minimum budget to start with and the maximum we could tolerate, and in turns the additional justified budget we would invest to enrich our specification i.e. the variation orders. We eventually signed the contract with Diva’s Interior, which is not the one with lowest quote but the one who presented himself with clear quotation with no hidden clauses, good knowledge and dedication. The project manager assigned to undertook our project is a senior staff in the firm. He is a experience PM who knows how to plan, coordinate and monitor the entire works efficiently, knowing what and when to happen one after another and things that could go concurrent, and also explained why it should happen by giving me calls or messages for consultation. There were very minimum disruption to my works and I only need to be present for important events. The entire no nonsense project was completed in 6 weeks on time. In all these aspect, the project scheduling was excellent. Pricing was justified at the start but variation orders came in later. Although the VO was transparent and justified but I think it could have been part of the first quote by vetting through the whole house to see what have been missed out before commencing works. In terms of quality, all are according to what we have agreed upon and are in good order except the not so good paint job which has added a little imperfection to this aspect. We know not all things can be perfect in real world so I have alerted the PM that this will affect his already good network of contractors. All and all, we are extremely happy and satisfied with the entire experience with Diva’s Interior, not a big name though but a one who approach you with genuine attitude and professional services.
Project Coordinator(s): Tang