9.6
Chapter 13
5 Reviews
7 Projects
1 people have enquired recently
Address: Yishun Industrial Street 1 #01-20 (Northview Bizhub) Singapore 768090
Overview
Score Breakdown
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9.6out of 10
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9.6Design
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9.6Quality
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9.6Value for Money
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9.6Customer Service
Write a review
Reviews (5)
8
- Design8
- Quality8
- Value for Money8
- Customer Service8
Professional and good quality
I would like thank to Benjamin Hoong for our Dream Home Come Truth. The day we met him for the quotation, thanks for his effort and design knowledge, finally he was able to stabilise our budget needed. Thanks for his knowledgeable and easy going characters which is important for me to communicate and deal with. He is very patient and responsive in every quires that we check with him. Benjamin gave us his prompt ideas for choosing design, colours, materials, etc. Even after handover, minor defects highlighted to him and he was able to respond quickly and performed touch up immediately. Thank you Benjamin. Highly recommended!
10
- Design10
- Quality10
- Value for Money10
- Customer Service10
Good experience!
Overall me and my husband had good experience with Jerald Tew 9/10. He was very reliable and responsible, understand our budget and timeframe as we are renting outside and have timeline for our tenancy termination. He sat down with us to know our needs and the whole renovation process was such a breeze as he basically handled all the liaising and follow up including our electrical and furniture delivery where we both can't be physically present due to work. Though there's some disruption in between due to external factors like delay in our induction hob and kompac plus fabricating, dealing with him is so carefree:)
10
- Design10
- Quality10
- Value for Money10
- Customer Service10
Overall I had a very good experience with Chapter 13 ID.
Bernard was my ID and he was very patient, experienced, helpful and always answer my queries even regarding non renovation matter such as furniture and etc.
From the start, he patiently explained and gave ideas to my wife and myself, who are first timers with no prior knowledge, provided feedbacks on what is practical vs aesthetic.
During the renovation process, my wife and I were expecting our kid which made it hard for us to drop by to check the process. In this period Bernard ,was meticulous and provided constant updates without me prompting him for updates.l, putting our minds at ease as we have heard of horror stories of ID who MIA after collecting the money.
Overall would highly recommend Bernard if any of you out there are finding an ID who is experienced, helpful and responsible.
10
- Design10
- Quality10
- Value for Money10
- Customer Service10
True professionalism
After meeting several IDs from different firms, we decided to go with Chapter 13. We met our ID, Stella Fang. She stood out from the rest of the other IDs as she is very smart, fast and creative. She has good listening skills and could sketch on the spot to share her ideas on the layout required. We are very lucky to work with her as she is highly responsible (there was never a single time that she ignored our questions .She would always reply on the same day!) . Thank god the renovation process wasnt as horrible as what we used to hear from others. Stella was there to guide us throughout the renovation process and never gave any black face when we couldnt make decisions. She is patient, very on the ball and willing to solve problems. Even after post renovation, she would still be responding to us when we needed help. This is called true professionalism. I would recommend Stella Fang from Chapter 13 if you need someone creative and responsive.
10
- Design10
- Quality10
- Value for Money10
- Customer Service10
Very honored to say I had the best ID!
Happened to come across Chapter13 contact number while searching for a reliable contractor. Contaced ID Azri and went down to the office for discussion. I was convinced that he would be my ID on my first meeting itself.
All my renovations were beautifully planned done together with his suggestions. He rectified each and every concerns we had after the reno.
To mention about Arzri, he's a very down to earth person. Fun and jovial, He made sure that we were 100 percent satisfied. Very helpful and polite. Very honored to say I had the best ID! I wish him the best and may he prosper in life.
About Chapter 13
Chapter 13 humbly just started with just a designer and contractor both with the vision of providing the best and yet being cost-effective for our clients.
Moving ahead, this strategy proved to be a success and has since grown a strong base of loyal clients and strong project references. We have positioned ourselves as a one-stop integrated boutique interior and renovation firm offering quality and affordable services to all. No project is too small or big for us, be it residential, commercial or industrial we have the expertise to fulfil the project and make you our satisfied client.
We treat all projects with the utmost professionalism and dedication. Our team of consultants are trained to be detailed and knowledgeable, always adhering to building compliance requirements and only embarking on a project once the compliance checklist has been reviewed.
Every project is a statement we make, our pride and our dedication. Whether it is a new home, additional space, or a new office or branch. We are here to be part of your success!
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