As a first time homeowner, we wanted to find someone whom we can trust and be entrusted with the responsibility of the whole renovation process (both pre and post). We met Rey. He listened to our concerns and requirements and proposed some ideas on the spot for our consideration. After the meeting, he was also very prompt in arranging the second meet up with the drafted 3D ready for viewing. We had some other requests and he was ready to listen to what we have in mind and made amendments to the design several times and at the same time providing us with advice. He was very patient and explained to us what are the pros and cons of some of our ideas. This has helped to balance practicality and design.
I still remembered clearly it was past midnight and Rey actually went down to my place to check out the cement screed for the flooring and updated us. We knew that Rey can be trusted. The services that he rendered was exceptional and professional. He is always very prompt in answering our queries and ensure that the whole process can be kept as smooth as possible. The hiccups along the way were resolved and rectified satisfactorily. He is a guy that seeks perfection in the things he does, telling me that the design for my feature wall and master bedroom wardrobe can be further refined (because he wasn’t satisfied). We gave the green light on what he had planned for us and had no complaints. The workmanship for the carpentry, electrical work, and installation of lightings, bathroom fittings is worth a mention too!
Till this very day, even after the renovation has been completed many months ago, he is still very prompt with our request to follow up on some rectification, touch ups etc. Just today, I had a problem with the craftstone feature wall, he replied my message swiftly and even offered an apology. Reassuring me that he will settle for me.
Last but not least, a big thank you to Rey! Keep up the good work and professionalism!