Pros: Jojo is very detailed and meticulous, from planning to design to progress management. Dave is technically-experienced, specific and hardworking. Their well-built rapport and commitment provided immediate response to our every concern! Impressive!
Jojo is very detailed and meticulous, from planning to design to progress management. Dave is technically-experienced, specific and hardworking. Their well-built rapport and commitment provided immediate response to our every concern! Impressive!
As with most renovations, there is bound to be hiccups during the process and after moving in. Jojo and Dave are still one phone call away despite handover has been done.Specific Commendable Incidents:
Specific Commendable Incidents:
– While choosing the I.D. for the job, Jojo impressed us with her sincerity and thorough planning even when we had not paid the deposit. Her quotation was realistic with no hidden costs. The other I.D.s that we had encountered gave us brief plans, and we were disappointed when many details were forgotten and not included in the quotation.
– In the early stage of renovation, Dave spotted that the pipes in the common toilet were leaking. Quick and immediate arrangements with HDB was made to verify the problem, hence the entire renovation progressed smoothly as planned.
– There were many times throughout the renovation process where there were differences between the as-planned and the actual situation. Jojo was always quick to offer practical solutions that made all things turn out well.
– The WhatsApp group chat created by Jojo provided us with real-time information on the renovation progress, that gave us full confidence in the Jojo, Dave and team! We are always very eager to download the photos to see what work had been done for the day. We will look forward to the next lot of photos when we can see the house getting nearer and nearer to completion.
Overall, our experience with I-Bridge Design had been positive. The final product was almost similar to the 3D drawings so there were no unpleasant surprises and disappointments. We enjoyed and appreciate the great service provided by Jojo, Dave and team!