Heard about Charlotte’s Carpentry from a friend who did his house with them, and he recommended James. We went to visit some ID firms for comparison and decided to go with James as we feel comfortable in talking and discussing with him the most. James is very helpful and full of ideas, he’s willing to listen to our opinions or ideas and he will advise from there. You can see his sincerity in doing his job, he makes sure everything went well and as planned. Although there were some unavoidable hiccups here and there, but he always responded and rectified everything quickly. Even post-renovation issues were rectified swiftly too. Our house turned out great, family and friends keep complimenting on how special and unique our house is. We will definitely recommend James to our friends who’re renovating their house soon! Thank you James, we wouldn’t have such a nice house without you!