I chose NJ Concept from a pool of potential ID firms because of designer Mia’s persistence, and bubbly character. Initially, when her promise of competitive pricing, meeting my ridiculous timeline, and workmanship were met with my scepticism, she remained positive and confident. Meeting up with her boss boosted that confidence level as they were so prepared to answer all my queries on the spot. Turns out, NJ Concept indeed fulfilled my ridiculous requirement, and above all else, threw in couple of perks to make my house moving even less stressful! Designer Mia is so hardworking and always following up with me on the progress of my renovation, and even if hiccups happen, she made sure that rectification was performed within the tight timeline. NJ Concept and Mia took care of my project like as if it is their own. This is indeed a huge plus point that I do not usually hear from other ID firms. If you do hear from NJ Concept from reno portals, hear them out, give them a chance to present to you your dream house, and you will not regret it!