Like any other homeowners, we make comparisons between ID firms. We met Sam Toh from ID Gallery. He was the 8th id we met and through discussion, we feel that he was the one we are looking for. Without further hesitation, we signed with ID Gallery on the spot. Sam is a very honest and practical guy. He will share the pros and cons of each “abnormal” design/request we have.
No renovation is a smooth sailing one, especially with a fickle minded customer like me. Hiccups are bound to have, but Sam is not the one that will push around. He takes responsibility for the project. Any issues reported to him are being resolved in a click of time. Even after the handover, he will still send his man for rectification.
We strongly recommend Sam to be your ID for your home renovation.