1. No timeline schedule. Start Dec18 and proposed to complete before CNY but finished Mar19. Later found out from Facebook that all their sub-contractors probably went to another place to rush/handover before CNY, that’s why can’t finish mine.
2. Worst coordination. Did not follow design concept drawings I gave to them (e.g. kitchen cabinet dwg). Took the dwg and kept in file instead of giving to carpenter to study. Found out when carpenter told me he has never seen my design concept dwg before during meeting.
3. No monitoring or quality control. Mistakes during renovation would all spotted during my ad-hoc inspections (e.g. wrongly installed pocket doors). Usual reply of “it is supposed to be like that” were received from them when I confronted them. Need to argue and argue and “beg” them before they reluctantly rectified the mistakes.
Would not be recommending this contractor to anyone in the future.