I’ve not worked with Authors Interior before but I have worked with William before this. He was my ID for my previous renovation. Before commenting on his work I must compliment his character first. Trustworthy and very honest. Designed and did up our home like this is his own house and I believe this is rare. Was worrying to have a bad experience as this was our first house but ended up surprisingly satisfied!
Besides character, his follow up was good, he might be busy and took some time to reply your message but he is always contactable at any time if you call him and even he took time to reply to your message, it doesnt affect the works, we were comfortable because William did gave us heads up before we even started. Another thing is that he is very knowledgeable especially when we were choosing materials, his advises are golden. The whole process ended up very well and we were very satisfy although there were some hiccups which we understand are not avoidable during a renovation. After sales service is one of the most important thing I think and William have proven that even months after we paid him full he still took the effort to come down our place to take a look and solve it for us. That I must say good job done William and wishing you all the best in your new company and career!