We started our renovation in March after going through 7 IDs. We decided to go with Randall.

Our Unit
5 room resale HDB
121 Sqm

Basically, the house was run down over the years (see pics) and we hacked and redo everything. 20 Weeks Renovation (5 weeks back and forth with HDB on the hacking permit)

Meet-ups and Quotation
The process was very straightforward. He listened to our needs and requirements and subsequently provided a simple 3D image to help us visualise the space. This helped us greatly as we are both first-time homeowners. He also had several suggestions to improve the amount of storage spaces that we have. Randall is straightforward and practical at times with his design. He will offer many alternative solutions when we are stuck with making a decision and help us along the way.

Renovation
The contractors that Randall hired were efficient. Especially, the carpenters, that did a very good job. We too were affected by the MCO from Malaysia. But the carpenters managed to bring out the cabinets, cupboards and shelves before the start of the MCO in May. The quality of carpentry was excellent. The carpenters were really experienced and did the job expertly. Our laminates are from Arova, supreme series. This was recommended by my ID and the laminates were indeed supreme. It’s easy to clean, leaves no fingerprints and it looks really nice.

Installation of accessories
We bought most of our stuff from SG due to the shipping issues back in May/June. Randall, due to his experience introduced a few of his regular places that he gets his items from (Fans, Hob, Hood, Lights, etc.) We visited these companies and got a quote form them. Of course we did our own research after the trip and visited a number of other shops like Hoe Kee, Sia Huat, Sim Siang Choon and all the major big retailers, etc. After all that, the shops/companies that my ID recommended was still the cheapest for the exact same model. There were some items that we bought ourselves from Ikea, Lazada and Taobao that the workers helped us install.

Conclusion
We are happy with this whole renovation process with Randall. Though he is busy, he will reply to us within the day. I remembered once the MCO was announced, we were panicking a bit as the carpentry was from Malaysia. When the news was announced, Randall was on the phone with me till 11:45 pm just to find a solution and reassure us.

In all renovations, there will be miscommunications and hiccups, but Randall always will try to resolve them within the week. Renovation journeys now is a very stressful period for all especially the shortage of workers. The workers that renovated my place are haven’t been back home for a year or more. With no new workers coming in, they have been doing a lot of renovations rushing from one place to another. A little understanding goes a long way.

That’s my renovation journey. Hope yours will be smooth sailing.