During the pre-reno/discussion phase, our ID Jason is very helpful and gave us a lot of creative ideas to reconfigure our rooms due to FS considerations. The 3d drawings were also altered frequently to suit our needs.
During the actual renovation, Jason is very proactive in highlighting issues faced and keeps us updated on the progress. Although there were some gaps along the way (bound to happen), he is very prompt in ensuring they are resolved. The workmanship on cabinets and tiling also exceeded our expectations and I can say the final product is even better than the 3d drawing! So I would recommend LETZ to everyone!