Reviewed a number of ID companies and decided to go with Charlotte Carpentry mainly due to the positive feedback from users. I do not know about other designers but we were so glad that Derek was assigned to us.
– He seeks out our requirement/theme and constantly reminding us when we start to drift away (very often after looking at other projects).
– He is very practical and will not simply sell us add-ons if he thinks that it does not fit or theme.
– He has constantly updated with the progress to the point that it made us lazy to do any self-checks.