My husband and I met up with 9 IDs in total over 2 months. We felt the chemistry with Ray Mak. He was the 3rd ID we met and we ultimately chose to go with. He’s not the outspoken type but we felt so comfortable communicating ideas with him! There were some ideas we found hard to explain so we described them briefly but somehow he understood all our wants and requirements and was able to sketch out detailed drawings on the spot. Our renovation was a full overhaul of a resale flat, hacking up walls, all the flooring, re-plumbing and re-wiring the whole house. Ray’s experience and good relationships with all the sub-contractors led to a smooth process getting all the applications approved and everything done the way we wanted. We often visit the house to check on the progress and were always pleasantly surprised by the little details he made that we may not have thought off. Over the whole process, he accommodated all our changes and various special requests such as solid wood carpentry. Also, he never tried to push designs we didn’t like and never chased or rushed us.