We started the renovation with Chapter13 for our unit from a highly recommended ID, Ivan. Throughout the 1 month of renovation, Ivan was meticulous and highly responsive to our queries and demands. No matter how trivial or difficult the task is, he diligently and patiently fulfilled them all. With his very “can do attitude” he was very consistent in meeting the timelines agreed and in case of delays he was always upfront on the delays like a true professional. Unlike other IDís around, he was always transparent about the costs. What impressed us is really the service and professionalism throughout the renovation. We never felt any stress because the project was managed very beautifully. It was like a good friend who was there all the way giving you advice and tips to beautify your home.
We are really glad to have chosen Chapter13 and would definitely recommend them to anyone who is looking for a responsible, reliable and professional ID. Even after completion, Ivan was very prompt in attending to our smallest requests and we really appreciate that.