We met up with a few IDs before deciding on Crescendo. Their prices are reasonable and more importantly, we can “click” with our sales person Melissa. She understands what we want and tries to meet our expectations. Sometimes when we can’t make up our mind, she will give suggestions based on our likes and needs. Another very big plus point is that Melissa is always fast in replying to our messages. Even if we message her late at night or early morning, she is always contactable. We are very fickle minded and thank you, Melissa, for being so patient. Thank you Crescendo and Melissa!