My pre-journey with I-Chapter started with just a general enquiry. Tues was the one who attended to me, and even after knowing that I have an existing contractor, he went the extra mile and offer his advice and recommendations. That, by itself, sets the bar higher than any other IDs I’ve asked. His level of service transcended sales, which is what most businesses would do. After a hiccup with my contractor, I went to Tues and asked for his help, knowing that CNY was just around the corner and I have a deadline to move out of my current place.
After months of discussions and planning, my dream home is finally done with the help of Tues and Jerry. During the renovation period, I did not even have to visit the place. Instead, both Tues and Jerry would video the place and send them to me via Whatsapp. They must have sent me more than 10 update videos and I really appreciated the gesture. Thing is, I engaged I-Chapter right after a failed attempt with a 3rd-party contractor. Tues was reassuring when it was to be done during the CNY period. Although I was worried about the timeline, Tues was able to provide a specific timeline and how the whole project will be carried out. The confidence set my mind at ease. And now, as I look at my new haven, I can’t help but thank I-Chapter for having such outstanding professionals like Tues and Jerry, and to FATE for bringing us together when my plan for the move-in was almost disrupted by the 3rd-party contractor. All in all, I am immensely happy with the result, and kudos to I-Chapter for having such excellent IDs working with you! To Tues and Jerry, I thank you from the bottom of my heart for making my dream home comes true! Cheers!