We engaged Jace as our ID and she is very responsive to our queries and concerns even when she is having a holiday overseas. She provides creative and professional advice and is engaged with a highly efficient and effective team of carpenters, painters and electrician and updates us via pics and video consistently. We have a tight timeline and has engaged an external electrician due to cost concern but was proven to be a wrong choice when the electrician can’t deliver after a few weeks. Jace stepped in to close the gap immediately and have it resolved within a day. Overall, Authors may not be the most cost-competitive design firm but certainly highly reliable and effective because of Jace. Would highly recommend her for ID to all and for our future projects.