After meeting a few IDs, we appointed Raymond from Fineline as we find that is a good, responsible, hands-on and dedicated ID. Generally, it was a pleasant experience working with him. He was patient, efficient and was able to come up with suggestions that impressed us. Though our timeline was delayed slightly due to festive celebrations, Raymond was able to deliver in time for us to move in. Although there were minor hiccups along the way, Raymond was able to rectify them quickly. Something to improve on will be the coordination with the contractors.