We had Ginny doing some minor touchup of our resale unit. She sure did knew her job very well. We were also particularly impressed with her leading us to certain design and colour decisions.
She controlled her group of contractors very well, therefore workmanship was never an issue for us.
We had a major product failure due to a workmanship overlook I suppose. But all were resolved amicably bearing in mind we had several minor touch-ups prior. This was tip-top aftersales service.
No complaints. Ginny is highly recommended